Hotel IT managers

Smart, scalable systems for modern hotels

Connect new tools quickly and securely with Mews, the powerful, cloud-native platform that manages it all. Build the stack you want, simplify multi-property complexity and keep systems safe.

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Experience the power of a cloud-native platform

4099
9
2139
9.
9739
9
3277
7
99.97
%
uptime over the last 12 months
$
4584
4.
5614
4
4.4
m
Global average cost of a data breach 2023
0122
2
3014
4/
9507
7
24/7
monitoring and disaster recovery

Goodbye data silos, fragmented tools and expensive-to-operate tech. Hello Mews.

Design a stack that fits your property like a glove

Every hotel runs differently. With Mews Open API and Marketplace, you can plug in the tools you want, drop the ones you don’t and adapt as your needs evolve.

Customize with Mews Open API to build, test and innovate without limits
Add best-in-class apps instantly with 1,000+ ready-to-go integrations
Reduce risk by trialing new tools without upfront cost or lock-in

Mews is a fully flexible PMS with future-proof core infrastructure like the Open API. It was designed to deal with the technology of tomorrow that hasn't even been invented yet, and that was exactly what we needed.⁠

Nick Ellis

Director of Innovation & Technology

Salter Brothers Hospitality

Streamline, scale and simplify multi-property management

For five properties or five thousand, Mews makes central management effortless.

Standardize operations with one vendor across your entire portfolio

Control staff access centrally with enterprise-grade user permissions

Enforce single sign on for all employees across all properties

Automation without the ticket backlog

Automations is a no-code workflow builder inside Mews, so teams set up their own loyalty and upsell workflows without IT support.

Ready-made templates for common use cases
Built into Mews, so there's no separate vendor, login or integration to manage
Audit trail of every automation run

Automations

Protect every guest and property

From local regulations to safety and compliance, we take extreme measures to protect your business and your guests’ personal information and financial data.

Learn more

Unlock digital self-service with online check-in/out, kiosks and direct messaging

Delight guests with one-click payments, fully embedded with Mews PMS

Mobile-first platform frees staff from screens, giving them more time to focus on guests

Keep every system in sync

From portfolio-level oversight to property-level fixes, here’s how Mews helps IT leaders run a smoother day.

Run checks via one login

Log in once to see live performance across every property, from user access to rate updates. No logging into siloed systems.

Connect or swap integrations

Whether you’re rolling out a new CRM or testing an upsell app, connect it in minutes via Mews Marketplace or Open API.

Monitor uptime on the go

99.97% uptime, 24/7 monitoring, and real-time alerts mean you can focus on projects, not on putting out fires.

Get up and running in weeks, not months

Transitioning to a new hotel PMS can be scary. Mews makes it easy. Our online learning portal Mews University offers a menu of onboarding options alongside a huge help center, so you can deploy your new platform in as little as days or weeks.

Go live in weeks with flexible onboarding
Mews University offers online training for every role
Help and expert support is only a click away

Get up and running in weeks — not months

Revisn combines smart tech with blended apartment stays

Read Full Study

Products Used

Open API

Got a question?

How can Mews integrate with your existing hotel systems?

Mews is built to connect. With over 1000 ready-to-use integrations and open APIs, it fits easily into most hotel tech stacks. If you’re already using a cloud-based system, integration is fast and seamless. But if you’re still running on-premise systems, the impact will be even greater, with less hardware, easier updates and real-time data across every platform.

What security measures does Mews have in place to protect guest data and financial information?

Mews meets global security standards including PCI-DSS, GDPR, ISO 27001 and SOC 2 Type 2. Payments are tokenized, and data is protected through access controls and regular audits. From infrastructure to identity management, everything is designed to keep your business and your guests secure.

How does Mews handle cloud-based infrastructure, updates, and system downtime?

Mews runs fully in the cloud, so there’s no hardware to manage or software to install. Updates are automatic and happen in the background. If any planned disruption is needed, you’ll be notified in advance. Our service level agreement guarantees 99.9 percent monthly uptime, with real-time monitoring and safeguards in place to keep your property running smoothly

Does Mews support custom integrations via its API for third-party or in-house systems?

Yes. Mews offers open APIs that give you full access to core functionality and data, so you can build custom integrations for third-party tools or internal systems.

What monitoring tools does Mews offer for IT teams to track system performance?

IT teams have access to two public tools to monitor platform performance and availability. The Mews Status Page shows real-time updates on system health, incidents and planned maintenance. Mews Uptime provides additional visibility into platform performance over time. Both tools make it easy to track reliability and stay informed.