Mews surpasses 1,000 customers in France

Hotel Tech Report’s Best PMS of 2024 is transforming experiences for guests and staff in properties across France. 

[Paris: 24 September 2024] – Mews, the industry-leading hospitality cloud, now powers over 1,000 properties across France. The milestone makes France the country with the highest number of Mews customers, highlighting the nation’s appetite for digital transformation and modern hotel management software. 

“I’m delighted that so many French hoteliers put their trust in Mews to raise revenue, streamline operations and delight countless guests,” said Matt Welle, Mews CEO. “France has always been a key region for us, which is reflected in the huge investment we’ve made over the last few years putting knowledgeable teams in place and learning the unique needs of the market. But this is only a milestone, and we’re eager to welcome the next 1,000 French properties to Mews.” 

The growing list of Mews customers includes properties of all types and sizes, from five-star luxury hotels to economy groups, long-stay properties, city-center hostels to countryside manor houses. Recent customers include The Boost Society, Maison Mère, Valdys and Emeraude Hotels. 

“We’re really happy with Mews. The interface is so simple to use – it empowers our team to work faster and impress our guests with a flawless stay,” said Candice Philippe, Sales Manager at Maison Mère, a Parisian hotel with a coworking cafe and pop-up store. With Mews, they saw a 37% RevPAR increase and an average upsell value of €104 per reservation. “Mews’ connectivity is what sets it apart. Their marketplace of integrations is so impressive – we’re using 17 integrations to optimize our workflow in every possible area.” 

9Hotel Collection is a collection of lifestyle boutique hotels with a focus on luxury design and outstanding experiences. “We have been with Mews for several years and you can see how they’ve helped us to perform consistently well. Occupancy, revenue, guest satisfaction: it’s all there in the data,” said Romain Stern, Head of Sales & Revenue Management at 9Hotel Collection.  

The group saw a RevPAR increase of 39% alongside a 65% increase in occupancy. Through Mews Booking Engine, some hotels see double the industry average booking conversion rate, while these direct bookings achieve a 30% higher ADR compared to channel manager bookings. 

There are plenty of opportunities to meet the Mews team in France throughout the coming months. They will be at EquipHotel Paris from 3-7th November, as well as touring six key cities in their L’Apéro des Hôteliers roadshow. Find more details here: https://www.mews.com/fr/ressources/evenements/lapero-des-hoteliers  

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About Mews 

Mews is the leading platform for the new era of hospitality. Powering over 5,500 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, Strawberry, The Social Hub and Airelles Collection. Mews was named Best PMS (2024) and listed among the Best Place to Work in Hotel Tech (2021, 2022, 2024) by Hotel Tech Report, as well as World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards. Mews has raised $335 million from investors including Goldman Sachs Alternatives, Kinnevik and Revaia to transform hospitality. 

 
For more information, please contact Katie Halfhead at Mews – katie.halfhead@mews.com