Digital hotel key
Tap into keyless entry
Digital Key allows guests to go to their room without stopping to talk to staff – saving time for everyone. Our contactless check-in technology means no waiting in line, no plastic keycards and no delays.
Benefits of Digital Key
Contactless
Immediate room access upon arrival without the need for staff support.
Time-efficient
Automate repetitive tasks and unnecessary arrival admin.
No keycards
Reduce the cost and security risks of lost, stolen or broken keycards.
Unified experience
Fully integrated with Mews Hospitality Cloud.
Enhance guest experience
Make guest arrival seamless
Deliver a remarkable experience from the moment the guest sets foot in your hotel.
Easy setup before arrival
Setup takes a few simple steps from online check in – no need to visit the App Store.
No login required
Mews identifies the guest via the online check-in and automatically shares the key access token. No logins, authentication codes or jumping between apps.
Shareable with the group
Guest can share their key via WhatsApp, iMessage, SMS and other methods to ensure a seamless arrival experience for everyone involved.
Guide guests to their room
Configure directions for guests so they know exactly how to find their room when they arrive.
Operational efficiency
Streamline operations
Turn traditional, time-consuming check-ins into a seamless digital experience, eliminating front desk friction and labor shortage pains.
Reduce the work for staff
Give your guests the autonomy to access their room without any staff assistance. Cut staffing costs while providing a remarkable experience.
Set your own rules
Create your check-in automation rules from a set of mandatory and optional conditions.
Update with ease
Effortlessly modify reservations for staff and guests. Transfer guests to new rooms after check-in, accommodate late checkouts and early check-ins.
Add your photo
Display your custom image on the key to create consistency across all communication touchpoints.
Next-level security
Boost security
Digital Key is built with leading technology, ensuring it's the safest option for guests.
Powered by Bluetooth
Our Digital Key uses Bluetooth which means only someone close to the door can unlock it.
Enhanced property security
Automatically update room access based on real-time adjustments to the reservation details.
Key sharing only with those who need it
To ensure security, Digital Key can't be shared with more people than specified in the reservation.
Guaranteed access – even offline
Bluetooth connectivity ensures uninterrupted operation without a need for network connection.
Embedded tech
Unlock a better guest
Unlock a better guest
experience
Frictionless journey
Digital Key seamlessly integrates with Mews PMS and Mews Guest Portal – from online check-in to direct room access, all in a single flow.
Future-proof solution
Our Digital Key is compatible with all Vingcard bluetooth enabled door locks. Compatibility with other door lock providers is planned for the near future.
One vendor partner
One software provider means one point of contact for all your admin, support and billing needs, as well as greater product compatibility.
Ongoing support
With dedicated customer support that prioritizes your peace of mind, our service is designed to ensure security and reliability.
Learn more about digital key
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Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?