Mews Unfold

Unfold 2024
Unpacked

All the highlights and key takeaways from hospitality tech’s most innovative event, including main stage messages, workshop wisdom, and a photo roundup capturing the excitement.

A few words from
Matt and Richard 

The rumors are true – Unfold 2024 exceeded all expectations. While it might sound like something a CEO and Founder would say about their company’s event, those who attended will confirm that something magical indeed took place in Amsterdam’s stunning Muziekgebouw.

The theme for Unfold 2024 was Shaping the Future of Hospitality. It echoed throughout our discussions and experiences, across multiple stages and caffeine-fueled chats. There was palpable excitement about the possibilities brought on by modern hotel tech, especially its power to humanize hospitality.

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From the enlightening main stage sessions to the dynamic workshops delving into distribution and revenue management, Unfold 2024 was a treasure trove of insights and ideas. On behalf of Mews, we want to say thank you to everyone who joined us in person or virtually. You made it an unmissable celebration of our industry's resilience and innovation. 

As you explore the highlights, we’re certain that the spirit of innovation and collaboration ignited at Unfold 2024 will inspire you to join us at the next edition. Sign up below to stay informed about our future events.

Join us in 2025

The date is set next year. Unfold will unfold for the sixth time on 30th April 2025, once again at the Muzielgebouw. We don't make promises lightly, but it's fair to say it'll be the hospitality event of the year. Want to be first on the list for updates and ticket news?

 

Sign up here

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Unfold 2024
in numbers

Mews Unfold is a must-attend hospitality tech forum for the industry’s brightest minds and boldest visionaries. Here's a data-driven glimpse of what makes it so special: 

700

attendees

Industry leaders, hoteliers, bold visionaries and hotel tech innovators.

45

speakers

Covering the hottest topics in hospitality, from AI to guest experiences.

1400

trees planted

In collaboration with Hotels for Trees.

67%

hoteliers

It’s a must-attend event for any ambitious hotelier, after all.

3

floors

To explore Mews University and Community, or chat with our Product team and Partners.

1

big party

A community favorite. We won't mention some of those dance moves.

1

remarkable entertainment act

How amazing was it? The crowd sang, clapped, and danced along.

•  Unfold 2024 Sessions

Industry vision 

This is where the future of hospitality takes shape. Get inspired by the industry's leading voices as they discuss the changing landscape of hospitality, transformational experiences and investment strategies. 

1/3

Changing hospitality landscape
Industry vision
Changing hospitality landscape

The most exciting trends that are taking over our industry.

Transformational hospitality
Industry vision
Transformational hospitality

How can brands truly stand out and curate unforgettable guest experiences?

Hospitality investment
Industry vision
Hospitality investment

Discover which investments are paying off and what to expect in the coming year.

•  Unfold 2024 Sessions

Revenue and data

Delve deep into the latest strategies and innovations. These sessions are your key to optimizing revenue and harnessing the potential of data-driven decision-making. 

1/3

Revenue beyond rooms
Revenue and data
Revenue beyond rooms

Thinking beyond beds can unlock untapped revenue and boost profits.

Mastering revenue management
Revenue and data
Mastering revenue management

Learn how automation can revolutionize revenue strategies and operational efficiency.

Mastering data-driven insights
Revenue and data
Mastering data-driven insights

There’s a mindset shift around the utility of data. See how it can empower you.

•  Unfold 2024 Sessions

Operational sessions

Fine-tune your operational engine and learn how industry-leading innovators are driving change. Featuring expertise and perspectives from Mews customers and tech partners. 

1/3

Oiling your operational engine
Operational sessions
Oiling your operational engine

Curate a guest-first experience with the right tech without sacrificing efficiency or staff happiness.

The importance of integrations
Operational sessions
The importance of integrations

How to choose best-in-class integrations for better experiences and more revenue.

Industry-shaping innovations
Operational sessions
Industry-shaping innovations

How to choose best-in-class integrations for better experiences and more revenue.

•  Unfold 2024 Sessions

News from Mews:
Product spotlight

The Mews team introduces the Digital Key, revolutionizing stays and streamlining operations. With this feature, guests can access their rooms directly without any staff interaction. Plus, discover our new Guest Portal for a more connected guest experience. 

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Mews Innovation session
Product spotlight
Mews Innovation session

Meet our latest product innovations – Mews Digital Key and the new Guest Portal.

Mews Awards

The world is full of remarkable hoteliers, and it’s time to celebrate their achievements. Meet the first-ever winners of the Unfold Awards and discover the exceptional work accomplished by Mews hoteliers.

Join the Mews Community →

Read more about our winners →

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Most Innovative Guest Experience
Most Innovative
Guest Experience

Winner: Superbude

Finalists:
The City Hub, The Boost Society / Hife
InnovativeStaffExperience
Most Innovative
Staff Experience

Winner: Edgar Suites

Finalists:
Marston's, Avenue Hostel
Trailblazer
Trailblazer
Award

Winner: Strawberry

Finalists:
Zien Group, Haka House

TechTeam
Tech Team
of the Year

Winner: Bob W.

Finalists:
Aplend, The Chocolate on the Pillow

Frame 1
Mews Community
Champion

Mick Vazquez - YHA

 
 

Top takeaways and highlights

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industry insights
Unfold 2024 5 June 2024
Hospitality industry insights

Hospitality’s leading voices discuss the changing landscape of hospitality, transformational experiences and investment strategies.

revenue insights
Unfold 2024 5 June 2024
Data and revenue insights

Your key to optimizing revenue and harnessing the potential of data-driven decision-making.

operational insights
Unfold 2024 5 June 2024
Operational insights

Explore the biggest operational insights with industry-leading thinkers from Event Temple, YHA Australia, Duve and many more.

Unfold Unpacked_Blog 4 - Thumbnail
Unfold 2024 5 June 2024
Mews product recap
Our CPTO is joined by other product and tech leaders to share some of the biggest updates to Mews Hospitality Cloud.

Whispers from the lobby

We asked attendees to describe Unfold in three words:

"Unique, forward-looking, visionary"

Marco Kleiner

Marco Kleiner
Atomize

"Inspiring, forward-thinking, unique"

Damien Janssens

Damien Janssens
Mercure Roeselare

"Innovative, thought-leadership, collaborative"

Kaleigh Wiese

Kaleigh Wiese
Méldeen

"Exciting, Engaging and thought provoking"

Hossam Haggag

Hossam Haggag
Hotelschool The Hague

"Excitement, future, let’s GO!"

Adrie Vreeke

Adrie Vreeke
Capsule Services AG

"Engaging, Inspiring, Memorable"

Eline Ommeganck

Eline Ommeganck
Jumbo Hotel and Asset Management

"Disruptive, Engaging, Relevant"

Jorge Rocha

Jorge Rocha
IDeaS

"Passion, Diversified, Remarkable"

Andrès Reyes Gjerme

Andrès Reyes Gjerme
RG Hospitality Management

"Ethic, Efficient and Enjoyable"

Andrea Bianchi

Andrea Bianchi
Greystar

"Worth the trip"

Tobias Stahl

Tobias Stahl
Deutsches Jugendherbergswerk Landesverband Bayern e.V.

See you again in 2025

Now that you've soaked in the dazzling atmosphere of Unfold 2024, skipping the next edition is out of the question. Ready for another dose of hospitality brilliance? Join us for the next round back in Amsterdam on the 30th April 2025.

Sign up here

Unfold Speakers

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Unfold Partners

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Learn more about Mews

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?