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“Understanding guests is key to providing exceptional customer service. Mews enables us to capture so much information about guests before they arrive, so our customer service team can put together unique touch points that are very much appreciated.”
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“Mews is een geweldige partner voor ons omdat we dezelfde waarden delen over het gebruik van software voor de bedrijfsvoering van hotels. Door met Mews samen te werken, hebben we de winstgevendheid voor onze hoteleigenaars kunnen maximaliseren en hun kosten en operationele pijnpunten kunnen minimaliseren”
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“The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience"
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“Having KPIs readily available is ideal for monitoring the pulse of the hotel’s performance. Comparing Mews to our previous PMS is like day and night. Mews is more user-friendly and when needed, I can quickly get to data through a mobile device or desktop browser.
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“It was so important for us to choose a hospitality cloud that shared our vision of a tech-enabled guest journey, and Mews were the stand-out solution”
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“After a thorough review of PMS software, we found that Mews most adequately addressed the complex needs of the long-stay hotels. The creative and flexible solutions were unlike anything else we had seen and perfectly aligned with our ambitious goals”
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“We used to work in silos, so our operations were disjointed. With Mews, we brought all Samesun properties under the same umbrella. Our connectivity skyrocketed thanks to open APIs, and we can finally create customized guest journeys that are true to our unique brand.”
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“Mews streamlined our operations, giving us more time to focus on service personalization. Our team can respond more promptly to each guest’s unique needs, creating a true luxury experience.
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“We always say that vacation should be a celebration, and Mews makes it easy to deliver on that promise. With the repetitive tasks out of the way thanks to automation, the team has more time and energy to curate a more elevated guest experience”
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“As a smaller hotel, we really have the chance to connect with our guests on a deeper level. Mews helps us build those relationships by seamlessly working in the background so that our hospitality can take the stage”
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“In our first six months with Mews, the hotel has seen tremendous results. As we focused our efforts on facilitating a seamless, technology driven guest journey supported by first-rate customer service, Mews enabled us to make significant strides in both areas”
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“I've been in the hotel industry for 20+ years and used numerous PMS systems. None have quite matched the efficiency and ease of use of Mews. From day one, it has revolutionized how I handle my property, streamlining tasks and enhancing overall productivity”
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“We have seen some great improvements with Mews. From ADR increase to major revenue boost through upsells, using smart technology really revolutionized the way we operate”
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“Mews has been with us since our opening. I love how I can manage the hotel remotely to create a seamless guest journey. Instead of worrying about long check-ins and payments, our guests can instantly tap into the cultural richness of this incredible city and have a remarkable stay”
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“Mews has allowed us to efficiently scale and build on our strong brand identity. The team manages our hotels from the main office, or on our mobile devices, all powered by Mews”
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“Mews keeps us in the loop about emerging technologies, customer preferences and market shifts. We can make informed decisions and seize opportunities ahead of our competitors.
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“The Mews team is responsive and invested in our success, even as a small, stand-alone property. They’re receptive to feedback and understand the value that experienced hoteliers bring to the product. This two-way communication feels like a real partnership.
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“Moving to Mews has saved us so much time – we reduced workload on OTA management by 300%”
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Make it remarkable.
Klaar om de eerste stap te nemen naar meer efficiënte, flexibele, gastgerichte hospitality?
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