The Mews Blog

Technology 10 Mar 2025

What is a Revenue Management System? The ultimate guide to RMS

Your shift at the hotel is over, it's time to head home and get some rest. The next morning, everything looks great as every room is booked. But then it hits you – there was more...

Marketing & distribution 5 Mar 2025

Google’s commission-based hotel ads are gone: What this means for your hotel

Google officially ended commission-based bidding for hotel ads as of February 20, 2025. In short, the way hoteliers pay for Google ads that generate...

Company 4 Mar 2025

Hotel revenue maximization: the five building blocks for success

What is revenue maximization? Revenue maximization is the process of taking advantage of every opportunity to realize your full revenue potential....

Technology 26 Feb 2025

The best technology for general managers to support their hotel teams

Front Desk Team Your front desk team is in direct contact with your guests, so your job as the general manager is to do whatever you can to let them...

Guest experience 20 Feb 2025

Essential hotel tech for general managers

The role of a hotel general manager is among the most demanding in hospitality. From ensuring the financial health of your property to maintaining...

Best practices 20 Feb 2025

All you need to know about the hotel check-out process

What is hotel check-out? Hotel check-out refers to the process guests go through when they leave a property. It typically includes settling any...

Industry trends 18 Feb 2025

What is a hotel reviewer and how to become one

What is a hotel reviewer? At its core, a hotel reviewer is someone who stays at a hotel to provide an honest, unbiased evaluation of their experience.

14 Feb 2025

Hourly services in hospitality: a trend analysis

Key trends driving the shift to hourly services As hotels adapt to a constantly evolving market and changing guest preferences, hourly services are...

Industry trends 13 Feb 2025

The Online Travel Agencies guide for 2025

What are OTAs for hotels? OTAs (Online Travel Agencies) are third-party platforms where travelers can search, compare, and book accommodations. They...

Technology 11 Feb 2025

What is a global distribution system (GDS) and how to choose the best one for..

What is a global distribution system (GDS)? A global distribution system (GDS) is a platform that acts as a bridge between travel agents and service...

Technology 6 Feb 2025

8 key features of hotel management software

What is hotel management software? Hotel management software (HMS) is designed to simplify and centralize daily operations for hoteliers. It...

Industry trends 4 Feb 2025

How to optimize your hotel for AI search like ChatGPT

It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and...

Industry trends 4 Feb 2025

What are hotel referral programs and why should your property have one?

What are hotel referral programs? Referral programs reward guests who refer new customers. Every referral comes with a reward, so the more referrals...

Industry trends 30 Jan 2025

The ultimate guide to hotel bidding sites

What are hotel bidding sites? Hotel bidding sites are a type of metasearch engine. Instead of accepting a fixed price or choosing another property,...

Best practices 28 Jan 2025

Complete guide of housekeeping standard operating procedures (SOPs)

What is hotel housekeeping standard operating procedures? Standard operating procedures (SOPs) are essentially step-by-step instructions, policies,...

Industry trends 27 Jan 2025

Deflagging your hotel: Is going independent the right decision for you?

What is deflagging? Deflagging is the process of parting ways with a big brand and operating as an independent hotel. The motivations behind this can...

Best practices 23 Jan 2025

6 housekeeping tips and tricks for hotels

6 hotel housekeeping tips The smallest details can set your hotel apart. Whether it's an extra press of the bed linens, a subtle touch of...

Industry trends 22 Jan 2025

Slow tourism: what is it and which are its main characteristics?

What is slow tourism? Slow tourism, or as I like to call it, the ‘stress free' philosophy, is about travelling while enjoying the moment, the place...

Best practices 21 Jan 2025

How to write the perfect thank you message to your hotel guests

What is a thank you message? A thank you message, also known as a departure communication, is a simple but powerful way to nurture guest...

Company 17 Jan 2025

Why Mews acquired Clarity Hospitality Software Solutions

A very warm welcome from everyone at Mews to the team and customers of Clarity Hospitality Software Solutions. It’s a fantastic way to begin another...

Guest experience 16 Jan 2025

All you need to know about hotel guest services

What are hotel guest services? Hotel guest services include all the amenities your hotel offers to enhance a guest's stay. This can range from the...

Company 14 Jan 2025

Mews wins Best PMS at the 2025 HotelTechAwards

What are the HotelTechAwards? Hotel Tech Report is the world’s most trusted forum for hospitality technology insights and reviews. Thousands of...

Guest experience 14 Jan 2025

5 examples of guest check-out message templates

Why is it important to send check-out messages to your guests? Sending check-out messages is a key part of personalization and shows guests you care....

Industry trends 9 Jan 2025

8 most important hotel reports

What is a hotel report? A hotel report is a document that provides a summary and detailed insights into various aspects of the hotel business, such...

Technology 8 Jan 2025

How technology can create more personalized, human hotel guest experiences

61% of consumers will spend more for personalized experiences. But if guests crave more tailored stays, how can hoteliers more easily deliver them?

Industry trends 7 Jan 2025

Top 10 different types of lodging

10 different types of properties As the saying goes, "Different strokes for different folks." This couldn't be truer in the world of lodging. With so...

Company 6 Jan 2025

See the future with the 2025 Hospitality Outlook

It’s a must-read for any hotelier and will set you on the way to a remarkable 2025. This article covers the key insights and trends from the report,...

Best practices 6 Jan 2025

12 small things that make a good hotel room great

12 essentials for a good hotel room The small things listed in this article are some of the most common remarks we hear from guests. How many does...

Best practices 24 Dec 2024

What is hotel occupancy rate and how to calculate this metric?

What is hotel occupancy rate? A hotel occupancy rate is a metric that represents the percentage of occupied rooms in your property at any given time....

Technology 19 Dec 2024

How the best hotel technology creates more human experiences

6 ways that hotel technology creates human experiences Our vision of hospitality is one where staff can focus on creating meaningful moments with...