The Mews Blog

Technology 19 Dec 2024

How the best hotel technology creates more human experiences

6 ways that hotel technology creates human experiences Our vision of hospitality is one where staff can focus on creating meaningful moments with guests, rather than getting...

Company 19 Dec 2024

2024: the year in Mews

Blink and you’ll miss it. That’s how working in hospitality feels sometimes, such is the pace of our industry. There often isn’t time to pause and...

Industry trends 16 Dec 2024

Why it’s time to rethink refundable hotel rates

Around 20% of all hotel reservations are canceled. One in every five bookings. It’s an incredibly high number and one that every hotelier should be...

Marketing & distribution 11 Dec 2024

SEO Guide for hotels: How to Boost Your Hotel Website's SEO Ranking

What is SEO? SEO (Search Engine Optimization) is a set of techniques used to ensure that a website, such as a hotel's official page, appears among...

Industry trends 3 Dec 2024

10 services in the hotel industry that will enhance your guest experience

What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your...

Technology 22 Nov 2024

How automation drives hotel efficiency | WestCord Hotels and Flexkeeping

If you’ve ever wondered how your hotel’s operations could be smoother, faster and more efficient, you’ll enjoy the latest episode of Mews Coffee...

Company 22 Nov 2024

Why Mews acquired Atomize and what it means for hoteliers

Why revenue management? Revenue management is without doubt one of the most exciting areas in hospitality. It’s also one that’s advancing fast, with...

Industry trends 21 Nov 2024

The rise of short-term rentals as boutique hotels in North America

In recent years, the hospitality landscape in North America has undergone a significant transformation. The lines between traditional hotels and...

Industry trends 21 Nov 2024

What is the difference between a PMS and a channel manager?

What is a PMS? A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to)...

Industry trends 19 Nov 2024

The benefits of using a direct booking website for hotels

What is a direct booking website? A direct booking website is a website that is owned and operated (in this case) by your hotel. With the...

Best practices 18 Nov 2024

Maximizing group revenue for the holiday season: unwrap success with Mews

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose...

Company 18 Nov 2024

Launch your hospitality tech career with the GenMews Program

What is the GenMews Program? If you’re an ambitious graduate who’s eager to launch a meaningful career in a dynamic and innovative company, you’ve...

Marketing & distribution 18 Nov 2024

Insights from Mews Coffee Corner with harry’s home and Gauvendi

The latest Mews Coffee Corner episode dives into the transformative power of hyper-personalization and dynamic inventory management in hospitality....

Industry trends 14 Nov 2024

What are booking channels and why are they important?

What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel...

Industry trends 14 Nov 2024

10 ways to protect your hotel from phishing attempts

What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware....

Guest experience 12 Nov 2024

6 ways to improve customer service in the hospitality industry

What is customer service in the hospitality industry? Customer service in the hospitality industry is all about ensuring guests feel welcomed,...

Industry trends 7 Nov 2024

6 top travel agents to boost your online bookings

What are travel agents? Travel agents are tourism professionals who help individuals and groups plan, book and manage travel arrangements, and help...

Company 6 Nov 2024

Why Mews acquired Quotelo and what it means for hoteliers

I’m delighted to welcome Quotelo to the Mews team, a move that has incredibly exciting potential for all current and future Mews customers.

5 Nov 2024

Modernizing the hotel tech stack: the future of hospitality with Mews and..

The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade. Traditionally, hoteliers relied on...

Industry trends 5 Nov 2024

10 tips to maximize the space in small hotel rooms

Best ways to optimize a small hotel room A small hotel room is considered to be anything from 150 to 300 square feet (or 14 to 28 square meters),...

Industry trends 29 Oct 2024

All things communication in the hospitality industry

What is communication in the hospitality industry? Communication in the hospitality industry is the way information, ideas, and feedback are...

Company 24 Oct 2024

Rewarding loyalty with the Mews Referral Program

The hospitality industry is all about personal connection. This is true not only of guests who form bonds with certain hotels or locations, but also...

Product 24 Oct 2024

10 ways hotel groups can maximize efficiency and revenue

Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also...

Industry trends 24 Oct 2024

Your guide to a central reservation system (CRS) for hotels

What is a central reservation system (CRS)? A central reservation system is reservation management software that helps hotels manage their inventory...

Best practices 22 Oct 2024

The ultimate guide to hotel rules and regulations

What are hotel rules and regulations? Hotel rules and regulations are a series of guidelines that are agreed upon by the hotel and their guests. The...

Product 17 Oct 2024

Customer casebook: Elevating the guest experience with Mews

Of course, the value of amazing guest experience isn’t only in future bookings off the back of great reviews; it adds a price premium, too....

Industry trends 17 Oct 2024

6 different types of travelers and how to prepare your hotel for them

What are the types of travelers and how do you get your hotel ready for them? When it comes to hotels, there are universal elements that every guest...

Best practices 15 Oct 2024

How to increase your hotel direct bookings

What are hotel direct bookings? Direct bookings happen when a guest reserves a room directly with your hotel – whether that’s through your website,...

Marketing & distribution 10 Oct 2024

What are the best 5 hotel review websites and how to get good reviews from your..

What are hotel reviews? Hotel reviews are feedback from guests after their stay, offering insights into their experience, from the quality of...

Industry trends 9 Oct 2024

The main differences between a hotel, a hostel and a guesthouse

What is a hostel? A hostel is a great option when you want to save money and don't mind giving up a bit of luxury. The services they offer are...