The Mews Blog

Marketing & distribution 6 Mar 2025

The 5 best hotel website builders in 2025

What is a hotel website builder? A hotel website builder is a tool designed to help you create a functional, user-friendly website with features tailored to the hospitality...

Technology 5 Mar 2025

Top 15 AI-powered apps for travel planning

What are the benefits of artificial intelligence for travel planning? The use of applications powered by artificial intelligence has transformed the...

Guest experience 4 Mar 2025

Everything you need to know about hotel guest services

What are guest services? Guest services include all the interactions, amenities, and assistance a hotel provides throughout a guest's stay. This...

Best practices 20 Feb 2025

All you need to know about the check-out process for your hotel

What is hotel check-out? Hotel check-out refers to the process guests go through when they leave a property. It typically includes settling any...

Industry trends 18 Feb 2025

What is a hotel reviewer and how to become one

What is a hotel reviewer? At its core, a hotel reviewer is someone who stays at a hotel to provide an honest, unbiased evaluation of their experience.

Industry trends 13 Feb 2025

The Online Travel Agencies guide for 2025

What are OTAs for hotels? OTAs (Online Travel Agencies) are third-party platforms where travelers can search, compare, and book accommodations. They...

Technology 11 Feb 2025

What is a global distribution system (GDS) and how to choose the best one for..

What is a global distribution system (GDS)? A global distribution system (GDS) is a platform that acts as a bridge between travel agents and service...

Technology 6 Feb 2025

8 key features of hotel management software

What is hotel management software? Hotel management software (HMS) is designed to simplify and centralize daily operations for hoteliers. It...

Industry trends 4 Feb 2025

What are hotel referral programs and why should your property have one?

What are hotel referral programs? Referral programs reward guests who refer new customers. Every referral comes with a reward, so the more referrals...

Industry trends 30 Jan 2025

The ultimate guide to hotel bidding sites

What are hotel bidding sites? Hotel bidding sites are a type of metasearch engine. Instead of accepting a fixed price or choosing another property,...

Best practices 28 Jan 2025

Complete guide of housekeeping standard operating procedures (SOPs)

What is hotel housekeeping standard operating procedures? Standard operating procedures (SOPs) are essentially step-by-step instructions, policies,...

Best practices 23 Jan 2025

6 housekeeping tips and tricks for hotels

6 hotel housekeeping tips The smallest details can set your hotel apart. Whether it's an extra press of the bed linens, a subtle touch of...

Best practices 21 Jan 2025

How to write the perfect thank you message to your hotel guests

What is a thank you message? A thank you message, also known as a departure communication, is a simple but powerful way to nurture guest...

Guest experience 16 Jan 2025

All you need to know about hotel guest services

What are hotel guest services? Hotel guest services include all the amenities your hotel offers to enhance a guest's stay. This can range from the...

Guest experience 14 Jan 2025

5 examples of guest check-out message templates

Why is it important to send check-out messages to your guests? Sending check-out messages is a key part of personalization and shows guests you care....

Industry trends 9 Jan 2025

8 most important hotel reports

What is a hotel report? A hotel report is a document that provides a summary and detailed insights into various aspects of the hotel business, such...

Industry trends 7 Jan 2025

Top 10 different types of lodging

10 different types of properties As the saying goes, "Different strokes for different folks." This couldn't be truer in the world of lodging. With so...

Best practices 24 Dec 2024

What is hotel occupancy rate and how to calculate this metric?

What is hotel occupancy rate? A hotel occupancy rate is a metric that represents the percentage of occupied rooms in your property at any given time....

Industry trends 19 Dec 2024

What are the 10 sectors of the hospitality industry?

Discover the 10 sectors of the hospitality industry The hospitality industry is centered around delivering outstanding customer experiences across...

Best practices 17 Dec 2024

Hotel housekeeping checklist guide for 2025

What is hotel housekeeping? Hotel housekeeping is all about creating a clean, comfortable, and visually inviting environment for your guests....

Industry trends 12 Dec 2024

Hotel terminology dictionary

Terminology dictionary of the hotel industry The hospitality industry has a lot of terms and hotel slang that are important for all staff to know, no...

Marketing & distribution 11 Dec 2024

SEO guide for hotels: how to boost your hotel website's SEO ranking

What is SEO? SEO (Search Engine Optimization) is a set of techniques used to ensure that a website, such as a hotel's official page, appears among...

Best practices 10 Dec 2024

What is a hotel maintenance checklist and what to include?

What is a hotel maintenance checklist? Managing a hotel involves keeping track of numerous tasks, making checklists indispensable. A hotel...

Technology 5 Dec 2024

What are PMS integrations and why are they important?

What is a PMS integration? A PMS integration connects your property management system (PMS) with other tools and systems to streamline operations and...

Industry trends 3 Dec 2024

10 services in the hotel industry that will enhance your guest experience

What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your...

Best practices 28 Nov 2024

The ultimate guide of hotel business plan

What is a hotel business plan A hotel business plan is a roadmap outlining specific goals and the strategies to achieve them. It includes financial...

Industry trends 26 Nov 2024

Everything you need to know about direct vs third party hotel bookings

What are direct bookings? Direct bookings occur when a guest books directly through your hotel's website, social media channels, or any other direct...

Industry trends 21 Nov 2024

What is the difference between a PMS and a channel manager?

What is a PMS? A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to)...

Industry trends 19 Nov 2024

The benefits of using a direct booking website for hotels

What is a direct booking website? A direct booking website is a website that is owned and operated (in this case) by your hotel. With the...

Industry trends 14 Nov 2024

What are booking channels and why are they important?

What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel...