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The importance of organizational culture in hospitality
What is organizational culture and why is it important in hotels? Culture stems from shared values, behaviors, ideas and customs. When people work together, organizational...

4 ways to increase hotel ancillary revenue
What is hotel ancillary revenue? Hotel ancillary revenue is the income generated by a hotel from sources other than room reservations. It can come...

6 keys to improve hospitality leadership in your hotel
What’s the impact of hospitality leadership? Hospitality leadership creates positive guest experiences, inspires employees, upholds your brand’s...

Hotel chatbot: top benefits for hoteliers
What is a hotel chatbot? A hotel chatbot is a technology that assists guests and customers in the hospitality industry. It can respond to questions,...

10 benefits of staying in a hostel
What are the main benefits of staying in a hostel? Staying at a hostel is preferred by those less concerned with accommodation and more interested...

How to use a hotel CRM and what are its 6 key benefits?
What is a hotel CRM? A Customer Relationship Management system (CRM) is a software designed to help companies, in this case hotels, to manage and...

Learn how to improve your hostel housekeeping operations
What are housekeeping operations in hostels? Hostels have a unique approach to daily housekeeping operations. Unlike hotels, they offer more basic...

Top tips for improving emotional intelligence in hospitality

All about MICE in the hospitality industry
What does MICE stand for? MICE stands for Meetings, Incentives, Conferences and Exhibitions or Events. The industry focuses on organizing different...

Improve your hotel guest experience with personalized hospitality

What are the different hotel ownership types?
Four hotel ownership models Let’s explore diverse types of hotel ownership and each of their characteristics. You can also learn more about typical

For big revenue gains, install EV charging stations in your hotel
What is an EV charging station? EV charging stations are where an electric vehicle gets plugged in to charge the battery. They can be public,...

Conflict resolution strategies to deal with unhappy hotel guests

7 ways hotel guest follow-up affects your hotel’s success

Ending hotel staff turnover: how to increase your employee retention
What is hotel staff turnover? Hotel staff turnover occurs when employees quit or when you need to let team members go. When voluntary, the employee...

How to effectively manage a hotel crisis

Top ways to improve hotel housekeeping efficiency

Google Hotel Reviews: Everything you need to know
Why Google hotel reviews matter Travelers rely on Google in their research, planning and booking process. Reviews are one of the first things...

Top ways to minimize labor costs in hotels

The importance of social proof in the hospitality industry

How to increase repeat guests at your hotel

5 ideas to maximize your hotel rooftop revenue
The potential of rooftops in hospitality Rooftops have tremendous potential to boost your revenue. Regardless of the views it has or the services...

How to increase the revenue of your serviced apartment

Best 7 technologies for serviced apartments

The ultimate Google Hotel Ads Guide
What is Google Hotel Ads? Google Hotel Ads (GHA) is a meta search advertising solution that allows hoteliers to promote their official website prices...

What are the differences between hotels and serviced apartments?
Top eight differences between hotels and serviced apartments Compared with a hostel, Airbnb, or hotel, a serviced apartment is a hybrid model...

What are the benefits of staying in serviced apartments?
8 reasons to stay in serviced apartments Serviced apartments come with housekeeping, practical amenities and excellent guest services, curating a...

9 marketing strategies for serviced apartments

Serviced apartments: Top trends to watch this year
Top 6 serviced apartment trends We'll explore the most relevant trends for serviced apartments – sustainability, multi-functional spaces, the rise...

6 ways for hotels to reduce their carbon footprint
Why should hotels care about reducing their carbon footprint? With the hospitality industry accounting for around 1% of global carbon emissions,...
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