The Mews Blog

Technology 26 Feb 2025

The best technology for general managers to support their hotel teams

Front Desk Team Your front desk team is in direct contact with your guests, so your job as the general manager is to do whatever you can to let them focus on creating meaningful...

Guest experience 20 Feb 2025

Essential hotel tech for general managers

The role of a hotel general manager is among the most demanding in hospitality. From ensuring the financial health of your property to maintaining...

Industry trends 4 Feb 2025

How to optimize your hotel for AI search like ChatGPT

It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and...

Company 14 Jan 2025

Mews wins Best PMS at the 2025 HotelTechAwards

What are the HotelTechAwards? Hotel Tech Report is the world’s most trusted forum for hospitality technology insights and reviews. Thousands of...

Technology 8 Jan 2025

How technology can create more personalized, human hotel guest experiences

61% of consumers will spend more for personalized experiences. But if guests crave more tailored stays, how can hoteliers more easily deliver them?

Company 6 Jan 2025

See the future with the 2025 Hospitality Outlook

It’s a must-read for any hotelier and will set you on the way to a remarkable 2025. This article covers the key insights and trends from the report,...

Best practices 6 Jan 2025

12 small things that make a good hotel room great

12 essentials for a good hotel room The small things listed in this article are some of the most common remarks we hear from guests. How many does...

Technology 19 Dec 2024

How the best hotel technology creates more human experiences

6 ways that hotel technology creates human experiences Our vision of hospitality is one where staff can focus on creating meaningful moments with...

Industry trends 14 Nov 2024

10 ways to protect your hotel from phishing attempts

What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware....

5 Nov 2024

Modernizing the hotel tech stack: the future of hospitality with Mews and..

The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade. Traditionally, hoteliers relied on...

Product 24 Oct 2024

10 ways hotel groups can maximize efficiency and revenue

Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also...

Guest experience 7 Oct 2024

Simple solutions for better hotel operations | Mews Coffee Corner with Harding..

Mews Coffee Corner is a series of short webinars in which hoteliers and tech partners share their opinions, successes and operational tips. The...

Guest experience 2 Sep 2024

Managing your property during busy season and big events

What is peak season? Before we get into the cure, let’s look at the diagnosis. Peak season, busy season – whatever you want to call it, most...

Industry trends 30 Aug 2024

Lessons from retail: what can hospitality learn from the retail value chain?

What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a...

Technology 27 Aug 2024

10 tips to get the best out of your cloud-native PMS – and 10 things to avoid

10 tips to get the best out of your cloud-native PMS This list will help you make the most of a cloud-native PMS, helping to ensure you get the...

7 Aug 2024

The revolution in revenue management: from RevPAR to RevPAM

The rise of RevPAM The podcast covered plenty of fertile ground, and we didn’t want any non-German speakers to miss out. So here are the top six...

Best practices 29 Jul 2024

Five times hotels transformed their operations

1. Glampsource North Hatley: no more paper The new generation of hoteliers are lucky. They don’t know some of the painful, time-consuming processes...

Best practices 26 Jul 2024

Lessons from athletics: what can hospitality learn from the games?

No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This...

Industry trends 18 Jul 2024

The contact-free hotel: A vision of the new hospitality

What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face...

Industry trends 11 Jul 2024

What is a hotel rooming list and how to improve it in 2024

What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key...

Technology 1 Jul 2024

Lessons from gaming: what can hospitality learn from video games?

The power of customization In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players...

Guest experience 21 Jun 2024

10 ways to improve hotel operations for independent hoteliers

What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the...

Guest experience 3 Jun 2024

Lessons from the Euros: what can hospitality learn from football?

Value teamwork Football is a team sport. The same is true for hospitality. Let’s explore the metaphor.

Guest experience 3 May 2024

Lessons from Eurovision: what can hospitality learn from a song contest?

Don’t be bland Everyone has different tastes, and nothing exemplifies this like Eurovision. Past winners include perfectly pitched Swedish pop, a...

Industry trends 30 Apr 2024

What is a night audit and why is it important in the hotel industry?

What is a night audit in a hotel? A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory...

Marketing & distribution 2 Apr 2024

Lessons from a superstar: what can hospitality learn from Taylor Swift?

Forging emotional connections One of the undeniable keys to Swift’s global success is her ability to form emotional connections with her fan base....

Company 27 Mar 2024

How Mews and Dayuse set out to revolutionize hospitality

How did Mews and Dayuse and begin? Matt: Matt: Mews started 12 years ago when Richard Valtr, our Founder, was redesigning a hotel lobby in Prague....

Company 4 Mar 2024

How new Mews funding will shape hospitality’s future

As the hospitality industry undergoes a significant period of transformation, we’re thrilled to announce that we’ve raised an additional $110m of...

Guest experience 1 Mar 2024

Lessons from the air: what can hospitality learn from airlines?

The utilization mindset Running a profitable airline is hard. In 2023, the industry’s net profit margin was less than three percent. This requires...

Marketing & distribution 28 Feb 2024

How to Message Your Hotel Guests: download the data-led guide

It’s easy to make assumptions about what guests want. After all, we’re all guests at various points throughout the year. But one of the remarkable...