The Mews Blog

Technology 3 Sep 2022

Why should your hotels use a POS with digital tipping solutions?

1 Sep 2022

Mews Marketplace integrations update: September 2022 edition

It’s often said that the summer months are quiet as people depart on well-earned vacation. Despite this, the work doesn’t stop for our Partnerships...

Industry trends 25 Aug 2022

What is KYC and why is it important?

What is KYC and why do we need it? In short, KYC is a process of us checking that you are who you say you are. It might sound a bit too much, but our...

Industry trends 24 Aug 2022

Learnings from the Mews Data Dive: the state of hospitality in H1 2022

You’ve probably heard us talk about data before. We just can’t get enough of it. In fact, we love it so much that we took a whole bunch of data from...

Technology 23 Aug 2022

What are the benefits of hotel automation for small properties?

What is hotel automation? Hotel automation is a way of optimizing manual processes by relying on technology and software that allows you to get...

Industry trends 22 Aug 2022

Pros and cons of independent hotels versus chains

What are the differences between independent and chain hotels? Today’s consumer is becoming more and more demanding, which has inspired a more...

Industry trends 20 Aug 2022

What is the future for POS systems in the hospitality industry?

What are the main POS trends and what does the future of POS systems look like? The digital world is evolving rapidly and as a modern hotelier you...

Company 19 Aug 2022

What’s it really like to work at Mews?

Every person has a voice In some companies – particularly those that are bigger and more bureaucratic in structure – it’s easy to get lost in the...

Industry trends 19 Aug 2022

What are the benefits of working for a hotel chain?

Industry trends 17 Aug 2022

How loyalty programs can benefit independent hotels

What benefits can an independent hotel loyalty program provide? While it can be a challenge for independent hotels to push their programs as they are...

Industry trends 16 Aug 2022

Chargeback reserves: what are they and how to reduce them

What is a chargeback reserve? It all starts with a hotel guest deciding to file a transaction dispute and initiating the chargeback process with...

Product 11 Aug 2022

What to avoid in zero-to-one product discovery

Getting the task of starting a brand-new product from scratch is probably every true Product Manager’s dream come true, as this brings real...

Product 9 Aug 2022

Beyond user personas: how technical writing builds customer loyalty

Technical writers are often categorized as people with almost no creative writing inclinations or proclivities. They aren’t expected to be technical...

Product 8 Aug 2022

Can your guests order and pay in less than a minute?

There’s a lot you can do in 60 seconds. Brush your teeth, gulp down a shot of espresso or make your bed. Or your guests can scan a QR code and order...

Product 8 Aug 2022

10 tips when implementing digital ordering

Staffing challenges. They seem to be an ongoing struggle in the world of hospitality and one that may be around for a while.

Industry trends 8 Aug 2022

What are the main six standards for hotel chains?

Six standardizations for hotel chains Standardization is achieved through branding, and it can be complemented by design, amenities, loyalty...

Industry trends 4 Aug 2022

Mews Marketplace integrations update: August 2022 edition

The busy bees on our Partnerships team have been approving more connections to Mews, and since last month’s update there are seven new integrations...

Industry trends 4 Aug 2022

What is a lifestyle hotel in the hospitality industry?

What is a lifestyle hotel versus a boutique hotel? A lifestyle hotel and a boutique hotel are hotels that keep in mind current trends in the...

Industry trends 2 Aug 2022

Do hotels need OTAs in the post-pandemic world?

1. Undercutting We’ve seen this trend even before the pandemic, but not as strong as it is today. It’s even more visible as now everyone is looking...

Technology 2 Aug 2022

Nine benefits of having a mobile app for a hotel chain

9 reasons why a hotel chain should have a mobile app With increased smartphone penetration across the world, the importance of mobile is increasing,...

Marketing & distribution 1 Aug 2022

How can independent hotels boost their online marketing strategy?

Eight ways to improve your independent hotel marketing strategy Of course, your marketing strategy should be unique and targeted towards your ideal...

Industry trends 29 Jul 2022

What is the metaverse, and how does it affect the hotel industry?

Best practices 27 Jul 2022

How to create an effective POS system implementation plan

Company 26 Jul 2022

How Mews Ventures will fuel the future of hospitality

This is a very exciting time for hospitality. Not only are hotels around the world welcoming guests again in greater numbers, but there’s a tangible...

Product 20 Jul 2022

Top three benefits of our new flexible pricing

When you buy a ticket to the movies, you expect that a ticket for a Saturday evening show is more expensive than a Tuesday matinee. At a restaurant...

Industry trends 16 Jul 2022

What are the best ways to improve hotel employee satisfaction?

What are the benefits of increasing employee satisfaction in your hotel? Increasing staff satisfaction in your hotel creates a positive environment...

Guest experience 14 Jul 2022

Six ways to improve hotel guest communication

Why is guest communication important in hospitality? As it becomes easier and easier to communicate, there is more and more digital noise out there...

Industry trends 12 Jul 2022

Talking points from the Managing staffing shortages webinar

Hospitality must give employees a feeling of belonging Long gone are the days where employers could expect their staff to turn up and feel grateful...

Guest experience 7 Jul 2022

Five most frequent guest expectations in hotels and how to exceed them

Industry trends 6 Jul 2022

Mews Marketplace integrations update: July 2022 edition

Partners that went live in June hoo (Justhooit.com) hoo is a unique distribution channel for your property that maximizes your profits and increases...