The Mews Blog

Company 3 Mar 2022

Why Mews acquired Bizzon ePOS

It’s likely that a few people were rubbing their eyes in surprise when we made the announcement that Mews is acquiring leading ePOS system, Bizzon. Perhaps you were one of them....

Company 2 Mar 2022

In support of Ukraine: how we can help

As the first Russian tanks rolled across the Ukranian border, I felt a palpable sense of disbelief. That such tragic and senseless destruction could...

Industry trends 22 Feb 2022

What different ways to pay must your hotel payment solution offer?

What variety of ways to pay should your hotel payment tool support? As with any business, there are many ways to pay at a hotel, and having a tool...

Product 21 Feb 2022

Spring product plan – a look ahead

Say hello to spring at Mews, with loads of product releases, updates and more as we work to make the Mews Hospitality Cloud even more powerful,...

Industry trends 17 Feb 2022

We Need to Talk about Payments: download your free guide

How many payment methods do you accept at your hotel? Do you know your 3DS from your NFC? If these questions leave you scratching your head, it’s...

Industry trends 16 Feb 2022

Why should hotels offer flexible payment options?

What are the most common payment options for hotels? There are many common payment options for hotels, but the most common ones are credit card,...

Industry trends 15 Feb 2022

What makes great customer service? Let's ask the Best Receptionist in France

What makes an amazing guest experience? We talk a lot about how the right technology and automation means that hotel staff will have more time to...

Company 14 Feb 2022

The Leading Hotels of the World choose Mews as an official partner

There are few things more exciting in the world of hospitality when two of the most exciting brands get together, and that’s exactly what happened...

Industry trends 10 Feb 2022

Living with staff shortages: how to run a property with a reduced team

Unless you’ve been living under a rock blessed with an abundance of eager workers, you’ll have noticed that there’s a hospitality shortage right now....

Industry trends 1 Feb 2022

Unfold unpacked: build your perfect tech stack

With so much hospitality tech around, it can be difficult to know where to start. But it’s not something you can afford to ignore: building a...

Industry trends 31 Jan 2022

January’s new Mews integrations

January can sometimes be a slow start to the year. We’re all still stuffed from the festive break and we need to remember exactly what it was we were...

Industry trends 28 Jan 2022

What are the biggest security threats to hotel payments?

How secure are hotel payment systems? Safe hotel payment processing is key, and having a tool that maintains security as one of its top priorities is...

Industry trends 27 Jan 2022

10 best measures and practices for online payments in hotels

Why are security best practices important for online payments? Due to the amount of sensitive data that hotels manage on a regular basis, the...

Industry trends 26 Jan 2022

What are the hotel payment tools with the biggest variety of payment options?

Best hotel payment tools that accept a variety of payment options The more you can cater to a diverse guest profile, the more you will be able to...

Company 25 Jan 2022

Unfold unpacked: our vision for hospitality

The age of the subscription model “Lea Hickman was a product manager at Adobe,” explains Aldair, “who came up with what seemed a crazy idea at the...

Industry trends 21 Jan 2022

How to book a hotel without using a credit card?

Why do hotels require you to use a credit card when booking? Hotels often require guests to book a room with a credit card because it’s more secure....

Company 20 Jan 2022

Mews Tech: what a difference a year makes

The hospitality industry has seen more than a few changes in the past year — some exciting and encouraging, some a bit more challenging. Through it...

Industry trends 19 Jan 2022

Why should your hotel use a smart payment system?

What is a smart payment system? A smart payment system is a way of integrating the latest technology into your payment process. It integrates with a...

Industry trends 18 Jan 2022

5 essential features of an automated hotel payment system

What to look for when choosing an automated hotel payment system Choosing an automated hotel payment system is no easy task, and that’s why we’re...

Industry trends 17 Jan 2022

Rethinking spaces with Mews: long stay accommodation

Long stays have become one of the biggest trends in hospitality during the last two years. In their Report on Travel & Living, Airbnb mentions the...

Company 13 Jan 2022

Mews wins Best Place to Work in Hotel Tech... again

To paraphrase the immortal words of Britney Spears: oops... we did it again. For the second year running we’ve been named Best Place to Work in Hotel...

Industry trends 11 Jan 2022

Unfold unpacked: winning the booking

Session three of Mews Unfold was a deep dive into Winning the Booking: Industry Forecasts. Our expert panel considered important questions about...

Industry trends 5 Jan 2022

How to reduce your hotel's OTA commissions

Oh no, not another blog about OTAs, I hear you cry. Well, yes. And with good reason. Under 30s make over 80% of their travel bookings online, with...

Industry trends 28 Dec 2021

Becoming a product-led business: tips from a CPO

After I started mentoring on Plato HQ, I realized how many companies forget why they exist. If I ask mentees to describe their company’s vision, many...

Company 21 Dec 2021

(Re)building product teams: insights from recent recruitment

The hospitality industry was one of the hardest hit during the 2020 lockdowns, and the effects of this are still being felt today, at the end of...

Industry trends 20 Dec 2021

How to automate the hotel customer journey to increase guest loyalty

What is the customer journey in the hotel industry? The customer journey in the hotel industry is very similar to the purchasing process that goes...

Industry trends 17 Dec 2021

How can hotels generate more revenue from the pre-arrival stage?

What is the pre-arrival stage in hotels? The pre-arrival stage in hotels is usually the time between when a guest books and before they arrive at...

Industry trends 16 Dec 2021

The power of context in product management

Everyone in the world of modern product management is talking about empowered product teams. Every reasonable company wants them, every product...

Company 14 Dec 2021

Unfold unpacked: rethinking the industry

Session two of Unfold was a discussion around Hospitality Tomorrow: Rethinking the Industry. We recruited four of the biggest brains we could find to...

Industry trends 10 Dec 2021

The most important features of a hotel booking engine

Seven features every booking engine should have The best booking engines increasingly have an exhaustive list of features, and that’s why we’re here...