The Mews Blog

Industry trends 7 Jul 2021

The Green Hotel of the Future: download our free guide

Could your property be doing more in its efforts to be sustainable? In all likelihood, the answer is yes. Going green has never been more important for hospitality, and our role...

Industry trends 6 Jul 2021

The most common hotel guest complaints and how to resolve them

Five most common hotel guest complaints Working in a client-facing position has its ups and downs, but by knowing what the common guest grievances...

Industry trends 5 Jul 2021

Bring your hotel into the future with smart rooms

What is a smart room? You may or may not have heard of a smart room before, but essentially a smart room uses internet connected devices to enhance...

Industry trends 1 Jul 2021

How to define the perfect hotel’s competitive set

Why is it important to select a competitive set? Selecting a competitive set is important to be able to define your brand value proposition, your...

Product 30 Jun 2021

June's new Mews integrations

Summer is here but that doesn’t mean our integrations team has downed tools and set up their deck chairs on the beach; they’re still hard at work...

Industry trends 29 Jun 2021

What went wrong at the Shining's Overlook Hotel?

Mews is on a mission to help even the most challenging of hotels transform their operations and enhance the guest experience. I already took a look...

Industry trends 24 Jun 2021

How to nail hotel upselling and boost ancillary revenue

Think of the last few orders from your favourite Mexican or Italian take-away. How often did you go for that extra guacamole, the dough balls or some...

Company 23 Jun 2021

Queer hospitality: the LGBTQI+ experience in our industry

Some people don’t understand that Pride is still necessary. That writing posts like this are still necessary. Just as I don't know what it’s like to...

Industry trends 17 Jun 2021

How to build an effective hotel distribution strategy

What is a hotel distribution strategy? A hotel distribution strategy is a methodical approach to deciding when and which channels you will use in...

Industry trends 16 Jun 2021

Celebrating Pride Month: Pride charities you can support

Although Pride Month is largely a time of celebration, it also acts as an important reminder to consider those in the LGBTQI+ community who are less...

Industry trends 14 Jun 2021

What is hotel competition analysis and how do you carry it out perfectly?

What is hotel competition analysis? A competitor analysis is a way of looking at hotels in the same area and price range and evaluating their...

Industry trends 10 Jun 2021

12 best ways to go green in the hotel industry

Why is going green important for hotels? According to the sustainable travel organization, tourism is responsible for approximately 8% of the world’s...

Industry trends 9 Jun 2021

Six most important challenges faced by the hotel industry

What are the most important hotel challenges? There are many obstacles that the hotel industry faces and we’ll look at each of them one by one.

Best practices 8 Jun 2021

Automation, housekeeping and you: how to optimize your hotel housekeeping

Barely anything had changed in hospitality housekeeping over the past decades. But thanks to Covid, even departments that hadn’t seen big shifts in a...

Industry trends 7 Jun 2021

What are hotel aggregators and how do they work?

What are hotel aggregators? A hotel aggregator is essentially a hotel consolidator. They can be responsible for a part of hotel room inventory,...

Industry trends 4 Jun 2021

Top 5 reservation software for small hotels in 2022

What functionalities must your reservation software have? Hoteliers who own small hotels and seek to grow their revenue through direct bookings have...

Industry trends 3 Jun 2021

The best ways to make interactive hotel experiences for guests

How to create interactive hotel experiences Creating strategies to make your hotel interactive is something that every hotelier should consider when...

Industry trends 2 Jun 2021

How can hotel guest engagement strategies help your hotel?

What is guest engagement? Guest engagement is like the “customer engagement” principle in marketing. It is the process by which a hotel brand...

Industry trends 1 Jun 2021

Why is hotel rate parity important in the hospitality industry?

What is hotel rate parity? Hotel rate parity is the policy by which hotels maintain consistent rates across all distribution channels, including...

Best practices 31 May 2021

How to open or start your own hostel, step by step

Industry trends 30 May 2021

How your property can sell or change a nonrefundable hotel reservation

Nonrefundable rates are a strategy hotels use to help reduce cancellations and secure payments upfront. It sounds simple, but we all know that the...

Industry trends 29 May 2021

7 most relevant Millennial travel trends for hotels

What do we mean by Millennial travelers? A Millennial traveler is someone that was born between 1981 and 1996, representing an incredibly large...

Industry trends 28 May 2021

How to get more direct bookings at your hotel

What is the difference between direct and indirect bookings? As the term suggests, direct bookings are those that are made directly through your own...

Product 27 May 2021

May’s new Mews integrations

May is usually reliable for some good sun, but if you’ve been anywhere in the Northern hemisphere this last month, you’ll know we couldn’t rely on ...

Company 26 May 2021

A different kind of Magic Mike

This article originally appeared on theMews Developers blog.

Industry trends 22 May 2021

How to respond to bad hotel reviews and what to do to avoid them

The impact of bad hotel reviews It has been shown that 35% of internet users would think twice about booking if they found more negative than...

Industry trends 21 May 2021

Pop-up hotels: a new alternative way of comfort in hospitality

What is a pop-up hotel? A pop-up hotel is a temporary structure that is a way of providing accommodation for both seasonal or unique events. Those...

Company 20 May 2021

How to prepare for the great hotel reopening

Go contact-free It feels like we’ve been talking about this for a long time now, but the desire for contact-free stays isn’t going away. Andas...

Industry trends 19 May 2021

How Google maps can help to increase visits to your hotel

What is Google Maps and why is it important for hotels? Google Maps doesn’t need any introduction as in the United States alone in 2020, 23.42...

Company 18 May 2021

Remote working: a way forward in the new normal

Remote working isn’t new to the technology industry. We’ve been working this way in one guise or another for a couple of decades at least. What’s new...