The Mews Blog

Best practices 24 Dec 2024

What is hotel occupancy rate and how to calculate this metric?

What is hotel occupancy rate? A hotel occupancy rate is a metric that represents the percentage of occupied rooms in your property at any given time. It's simple to calculate:...

Technology 19 Dec 2024

How the best hotel technology creates more human experiences

6 ways that hotel technology creates human experiences Our vision of hospitality is one where staff can focus on creating meaningful moments with...

Company 19 Dec 2024

2024: the year in Mews

Blink and you’ll miss it. That’s how working in hospitality feels sometimes, such is the pace of our industry. There often isn’t time to pause and...

Industry trends 19 Dec 2024

What are the 10 sectors of the hospitality industry?

Discover the 10 sectors of the hospitality industry The hospitality industry is centered around delivering outstanding customer experiences across...

Best practices 17 Dec 2024

Hotel housekeeping checklist guide for 2025

What is hotel housekeeping? Hotel housekeeping is all about creating a clean, comfortable, and visually inviting environment for your guests....

Industry trends 16 Dec 2024

Why it’s time to rethink refundable hotel rates

Around 20% of all hotel reservations are canceled. One in every five bookings. It’s an incredibly high number and one that every hotelier should be...

Industry trends 12 Dec 2024

Hotel terminology dictionary

Terminology dictionary of the hotel industry The hospitality industry has a lot of terms and hotel slang that are important for all staff to know, no...

Marketing & distribution 11 Dec 2024

SEO guide for hotels: how to boost your hotel website's SEO ranking

What is SEO? SEO (Search Engine Optimization) is a set of techniques used to ensure that a website, such as a hotel's official page, appears among...

Best practices 10 Dec 2024

What is a hotel maintenance checklist and what to include?

What is a hotel maintenance checklist? Managing a hotel involves keeping track of numerous tasks, making checklists indispensable. A hotel...

Technology 5 Dec 2024

What are PMS integrations and why are they important?

What is a PMS integration? A PMS integration connects your property management system (PMS) with other tools and systems to streamline operations and...

Industry trends 3 Dec 2024

10 services in the hotel industry that will enhance your guest experience

What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your...

Best practices 28 Nov 2024

The ultimate guide of hotel business plan

What is a hotel business plan A hotel business plan is a roadmap outlining specific goals and the strategies to achieve them. It includes financial...

Industry trends 26 Nov 2024

Everything you need to know about direct vs third party hotel bookings

What are direct bookings? Direct bookings occur when a guest books directly through your hotel's website, social media channels, or any other direct...

Technology 22 Nov 2024

How automation drives hotel efficiency | WestCord Hotels and Flexkeeping

If you’ve ever wondered how your hotel’s operations could be smoother, faster and more efficient, you’ll enjoy the latest episode of Mews Coffee...

Company 22 Nov 2024

Why Mews acquired Atomize and what it means for hoteliers

Why revenue management? Revenue management is without doubt one of the most exciting areas in hospitality. It’s also one that’s advancing fast, with...

Industry trends 21 Nov 2024

The rise of short-term rentals as boutique hotels in North America

In recent years, the hospitality landscape in North America has undergone a significant transformation. The lines between traditional hotels and...

Industry trends 21 Nov 2024

What is the difference between a PMS and a channel manager?

What is a PMS? A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to)...

Industry trends 19 Nov 2024

The benefits of using a direct booking website for hotels

What is a direct booking website? A direct booking website is a website that is owned and operated (in this case) by your hotel. With the...

Best practices 18 Nov 2024

Maximizing group revenue for the holiday season: unwrap success with Mews

As the holiday season approaches, hotels should be bustling with group business, from corporate holiday events to family festivities and grandiose...

Company 18 Nov 2024

Launch your hospitality tech career with the GenMews Program

What is the GenMews Program? If you’re an ambitious graduate who’s eager to launch a meaningful career in a dynamic and innovative company, you’ve...

Marketing & distribution 18 Nov 2024

Insights from Mews Coffee Corner with harry’s home and Gauvendi

The latest Mews Coffee Corner episode dives into the transformative power of hyper-personalization and dynamic inventory management in hospitality....

Industry trends 14 Nov 2024

What are booking channels and why are they important?

What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel...

Industry trends 14 Nov 2024

10 ways to protect your hotel from phishing attempts

What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware....

Guest experience 12 Nov 2024

6 ways to improve customer service in the hospitality industry

What is customer service in the hospitality industry? Customer service in the hospitality industry is all about ensuring guests feel welcomed,...

Industry trends 7 Nov 2024

6 top travel agents to boost your online bookings

What are travel agents? Travel agents are tourism professionals who help individuals and groups plan, book and manage travel arrangements, and help...

Company 6 Nov 2024

Why Mews acquired Quotelo and what it means for hoteliers

I’m delighted to welcome Quotelo to the Mews team, a move that has incredibly exciting potential for all current and future Mews customers.

5 Nov 2024

Modernizing the hotel tech stack: the future of hospitality with Mews and..

The evolution of hotel technology The hotel industry has seen rapid changes in technology over the past decade. Traditionally, hoteliers relied on...

Industry trends 5 Nov 2024

10 tips to maximize the space in small hotel rooms

Best ways to optimize a small hotel room A small hotel room is considered to be anything from 150 to 300 square feet (or 14 to 28 square meters),...

Industry trends 31 Oct 2024

11 helpful tips when making a hotel reservation

Best 11 tips to consider when booking a room When it comes to booking a hotel room, there are some key tips to keep in mind. Let’s take a look at...

Industry trends 29 Oct 2024

All things communication in the hospitality industry

What is communication in the hospitality industry? Communication in the hospitality industry is the way information, ideas, and feedback are...