The Mews Blog

Industry trends 16 May 2019

All You Need to Know About Upselling and Cross-Selling

Connected smart rooms, AI-powered chatbots and AR-enhanced apps are phenomenal platforms via which to showcase your finest immersive and interactive technology solutions.

Company 7 May 2019

People of Mews: introducing Pavla Munzarova, Head of Finance

This number-loving problem solver has a soft spot for hospitality and knows how to make boring finance work look effortlessly cool. Our queen of...

Company 16 Apr 2019

People of Mews: introducing Greg Naidoo, CCO

The King of Air Miles. Mr International. This man has a secret passion for data, a weakness for sushi, and has been in the operational driving seat...

Industry trends 13 Apr 2019

How to Break Down the Great Wall of Hospitality Tech

What we learnt at Opportunity2019 about connected customers, platformisation, plugging into the wider world, and hypercharged pigs...

Company 9 Apr 2019

“A Third of our Time is now Allocated to More Meaningful Tasks” | GAIA Hotel..

We sat down with Selinda Geyer, Co-Director of the GAIA Hotel, to discuss the importance of sustainability, choosing the right integrations, and...

Company 2 Apr 2019

People of Mews: introducing Scott Moran, COO

This tech-loving man of mystery knows a thing or two about start-ups, has a healthy appetite for debate, and could quite happily live without his TV....

Industry trends 19 Mar 2019

Into Hospitality’s Future with Chatbots

Chatbots are like Marmite (yes, that controversial, salty, British spread made from yeast extract): they’ve been around for longer than you may...

Company 12 Mar 2019

PMS and Hospitality SaaS Customer Support is Broken

It’s always been a great irony that our company and industry defining palindrome - SaaS - is also one of the least inviting in the canon of English...

25 Jan 2019

“The Mews Passport Scanner has sped things up immensely” | Northern Lights..

We sat down with André Henke Marques, Resort Manager of the very unique Northern Lights Village in Finland, to talk flexibility, passport scanners,...

Industry trends 17 Jan 2019

Hospitality Trends to Watch in 2019

12 Dec 2018

“Mews Payments is saving us 10 hours a week of tedious admin work” | Good Hotel..

The GM of London’s floating Good Hotel, Liutauras Vaitkevicius, on how the Mews Payments tool has made payment automation the new norm, and why it's...

Company 21 Nov 2018

Mews 2018 Summit: Pitchmania

The Mews Marketplace stole its share of the spotlight at the 2018 edition of our annual summit, and quite rightly so! Nine tech-savvy speakers from...

Industry trends 24 Oct 2018

Mews 2018 Summit Expert Panel: The Future of Payments

The problem of payment bottlenecking in hotels was one of the reasons why Richard Valtr founded Mews, and he invited two industry experts, Edward...

Company 15 Oct 2018

Mews 2018 Summit Expert Panel: Tech vs Tech

Ultra-connected hotels already exist, thanks to the IOT. We invited some key hospitality figures to our recent Back To The Hospitality Future summit...

Industry trends 6 Sep 2018

Why Oracle Must Hate Oracle Hospitality

Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle’s hospitality division contradicts its technology...

3 Sep 2018

"Mews knows the difference between beds and rooms" | Wombat's Hostels..

Practically located in five of Europe’s most vibrant cities, Wombat's Hostels pride themselves on offering the ultimate hostel experience in Berlin,...

31 Aug 2018

"We can't stop using the task feature"

Tucked away in a quiet road behind the shimmering towers of London’s Canary Wharf lies a hotel oft frequented by business travellers and...

Industry trends 20 Aug 2018

The pointless stuff hotels still do

We’ve seen plenty of hotels, hostels and apartments in our time and we often find ourselves wondering why so many still hold on so adamantly...

11 Jul 2018

“Mews helps make us more than a hostel”

AccorHotels have just rolled out their most innovative hostel brand to date and it goes by the name of JO & JOE. But the properties are no...

5 Jun 2018

"The future looks like a hometel"

The Lamington Group have just rolled out their latest innovative room2 concept on the southern coast of the UK and the place is armed to the...

Company 5 Jun 2018

Mews Raises €6 million to take Hospitality into the Future

We just closed our largest fundraise yet and we aren’t just spending that cash on more sales people. We’re over-investing in the two areas we...

Industry trends 22 May 2018

Who's Afraid of Payment Automation?

Manually hotel processing payments is the single biggest drain on time and manpower for any hospitality operation so we decided to do a...

Industry trends 7 May 2018

No More Manual Reporting

Quick read - Reports shouldn’t have to be produced manually nor should you have to wait to be able to access them. It’s 2018 and with a...

Industry trends 13 Apr 2018

How to Embrace Negative Feedback at your Hotel

Quick read - Research shows the effect of reviews on hotel conversion rates and pricing is massive with travellers four times more likely to...

Technology 28 Mar 2018

Why Open Platforms Do It Better

Quick read - A closed one-stop-shop PMS is fundamentally limited, doomed to inefficiency and, ultimately, more costly (hidden interface fees...

Product 2 Mar 2018

The New Mews Operator: your reception kiosk on steroids!

At Mews we have long been obsessed with ensuring hotel guests never have to wait and, with the launch of the Mews Operator, we are taking a...

Industry trends 1 Mar 2018

An Open Letter to the OTAs : are you the dinosaurs now?

Dear OTAs, As ex-hoteliers that first used your platforms when you were young startups much like we are today, we recognise that you once...

Product 22 Feb 2018

Boosting Yield with Mews and Hotel Scienz

We are excited to announce that Mews Systems and Xotels are collaborating to make revenue management great again! Xotel’s Hotel Scienz ...

Industry trends 2 Feb 2018

GDPR - a Blessing in Disguise

What is GDPR? In a nutshell, the General Data Protection Regulation (GDPR) is all about your guests’ privacy rights. Importantly, it is not...

Guest experience 5 Jan 2018

Hotel Trends Transforming the Guest Experience in 2018

Every year, the colour experts at the Pantone Colour Institute read the proverbial tea leaves and proclaim a colour of the year. For those...