The Mews Blog

Guest experience 21 Jun 2024

10 ways to improve hotel operations for independent hoteliers

What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the entire process of how a hotel...

Marketing & distribution 20 Jun 2024

Top 20 hotel marketing strategy ideas to increase your bookings

20 ideas to optimize your hotel marketing strategy A hotel marketing strategy should be dynamic, changing depending on the season, the year, and the...

Company 18 Jun 2024

How Mews Community empowers its 2,000+ members

What is Mews Community? A quick rundown in case this is your first time hearing about Mews Community: Mews Community is an online forum for Mews...

Industry trends 7 Jun 2024

Data and revenue insights from Unfold 2024

Current trends in the hospitality revenue space Without further ado, here are some of our favorite revenue insights from Lighthouse, iDeas, Atomize,...

Industry trends 7 Jun 2024

Operational insights from Unfold 2024

Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application...

Industry trends 7 Jun 2024

Hospitality industry insights from Unfold 2024

What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build...

Company 6 Jun 2024

Unveiling the Future of Hospitality: Highlights from the Mews Unfold Event

It’s not every day that we get the pleasure of bringing together nearly 800 of our customers, partners, and industry leaders for networking,...

Technology 5 Jun 2024

How to extinguish hospitality burnout

Shared responsibility Before I get into some of the specifics, I think it’s worth highlighting that managing burnout is a shared responsibility. As...

Technology 4 Jun 2024

What you need to know about mobile check-in for hotels

What is mobile check-in for hotels? Mobile check-in for hotels is technology that allows hotels to send guests a link via an app or email to check in...

Guest experience 3 Jun 2024

Lessons from the Euros: what can hospitality learn from football?

Value teamwork Football is a team sport. The same is true for hospitality. Let’s explore the metaphor.

Marketing & distribution 30 May 2024

Best 15 hotel social media marketing strategies in 2024

What is a social media marketing strategy? Social media marketing is a realm of digital marketing that focuses on the strategic use of social media...

Industry trends 28 May 2024

25 most important hotel technology trends in 2024

What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These...

Best practices 23 May 2024

The definitive handbook for hotel operations in 2024

What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis...

Industry trends 21 May 2024

The final guide of Revenue Management for 2024

What is revenue management? Revenue management is a technique that optimizes inventory and maximizes profits. While it’s parameters are...

Industry trends 16 May 2024

What are the different types of rooms in the hotel industry?

What are the factors that define the different types of rooms?  The different types of hotel rooms can be defined by a range of factors, depending...

Company 14 May 2024

Why Mews acquired HS3 Hotelsoftware

I’m so excited to welcome HS3 Hotelsoftware to Mews. It’s a huge moment, not only for the Mews and HS3 teams, but in particular for thousands of...

Best practices 14 May 2024

Types of hotel staff positions and how to manage them

What are hotel staff? Hotel staff are the people responsible for running your hotel. From those responsible for daily operations, to those friendly...

Industry trends 9 May 2024

What is hotel Average Daily Rate (ADR) and how to calculate it?

What is Average Daily Rate (ADR)? An Average Daily Rate is an important hotel KPI that’s based on calculating the average rate or price of a hotel...

Industry trends 7 May 2024

10 best hotel loyalty programs and how to set up your own

What is a hotel loyalty program? A hotel loyalty program is a reward program similar to an airline's mileage rewards program in that it offers...

Guest experience 3 May 2024

Lessons from Eurovision: what can hospitality learn from a song contest?

Don’t be bland Everyone has different tastes, and nothing exemplifies this like Eurovision. Past winners include perfectly pitched Swedish pop, a...

Guest experience 2 May 2024

12 types of hotel guest and how to satisfy their expectations

Why do you need to know the different types of hotel guests? Defining your ideal hotel guest enables you to develop strategies, offers, and...

Technology 1 May 2024

The friction fiction

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the...

Industry trends 30 Apr 2024

What is a night audit and why is it important in the hotel industry?

What is a night audit in a hotel? A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory...

Best practices 25 Apr 2024

6 ways to improve front desk operations in a hotel

What are the main front desk duties? The front desk serves is responsible for welcoming visitors, answering questions, and addressing any issues that...

Industry trends 23 Apr 2024

What is RevPAR and RevPAR index and how do you calculate these metrics?

What is RevPAR in hotels (revenue per available room)? Your RevPAR informs you about your most profitable periods and the most in-demand rooms. It...

Best practices 18 Apr 2024

How to reduce hotel operating costs – the very best strategies

What are hotel operating costs? Your hotel's financial health depends on managing cash inflows and outflows effectively. Operating costs are the...

Industry trends 16 Apr 2024

What is a channel manager and why should hotels use one?

What is a channel manager for hotels? A hotel channel manager is a tool designed to help hotel owners effectively manage customer data, online...

Best practices 11 Apr 2024

5 types of hotel credit card scams and how to prevent them

What is a credit card scam? A hotel credit card scam occurs when someone uses a stolen or fake credit card for fraudulent activities. Usually, the...

Technology 9 Apr 2024

8 functions of a good property management system

8 functions to look for in a property management system If you're unsure what a PMS is and what it does, you may not understand why you need one or...

Product 4 Apr 2024

Building better hospitality tech: a week in Sherlock Holmes' shoes

Part 1: Solo, Duo, Trio Aylin and I work together in the Connectivity tribe at Mews, where our primary focus is the connectivity of our hospitality...