The Mews Blog

Best practices 7 Dec 2023

Hotel cleanliness: best tips for keeping your hotel rooms clean

Cleanliness is a deciding factor when choosing a hotel In the hospitality industry, cleanliness stands for so much more than spotless spaces. It shows a hotel's commitment to...

Best practices 5 Dec 2023

10 key things to succeed in the hotel industry

What makes a hotel succeed in the hospitality industry? No magic formula can guarantee success. But there are tried and tested approaches that will...

Company 4 Dec 2023

AI in Treasury and Finance: its impact today and into the future

Three AI tools to help your day-to-day Here are my top AI revelations that have been pivotal in my professional growth.

Best practices 30 Nov 2023

Innovative digital transformation ideas for hotels

What is hotel digital transformation? Hotel digital transformation entails integrating tech into various aspects of your business. The goal is to...

Technology 27 Nov 2023

How to excel in the evolving world of serviced apartments

It’s a very interesting time to run a serviced apartment or aparthotel brand. This type of blended accommodation sits right in the sweet spot of the...

Industry trends 24 Nov 2023

Emerging glamping trends for 2024

Industry trends 23 Nov 2023

6 hotel renovation ideas to consider when renewing your property

Industry trends 22 Nov 2023

Mind the Product London 2023: insights and lessons learned

The Mind the Product community will always hold a special place in my Product Manager (PM) career. As a PM in Croatia working for a Croatian company...

Best practices 21 Nov 2023

Effective strategies for maximizing hotel revenue during off-peak periods

Best practices 16 Nov 2023

How to increase hotel revenue with add-on services?

What are add-on services? Guests buy hotel add-on services to enhance their stay, usually in the form of amenities or extras. They usually add them...

Industry trends 16 Nov 2023

Hotelier personas: how top performers adapt to change

The true cost of refusing to change Modern hoteliers know that the road to sustained profitability is not about sticking to a strategy or a business...

Industry trends 14 Nov 2023

The importance of organizational culture in hospitality

What is organizational culture and why is it important in hotels? Culture stems from shared values, behaviors, ideas and customs. When people work...

Company 14 Nov 2023

Breaking taboos at Mews: menopause in the workplace

Creating a safe space to discuss menopause This brings us to menopause, a topic that deserves more attention and less stigma. To celebrate World...

Best practices 9 Nov 2023

4 ways to increase hotel ancillary revenue

What is hotel ancillary revenue? Hotel ancillary revenue is the income generated by a hotel from sources other than room reservations. It can come...

Product 8 Nov 2023

Break the process: thinking differently about product design

Note: this article first appeared on Carlos’ substack.

Best practices 7 Nov 2023

6 keys to improve hospitality leadership in your hotel

What’s the impact of hospitality leadership? Hospitality leadership creates positive guest experiences, inspires employees, upholds your brand’s...

Best practices 2 Nov 2023

What went wrong at The Bear? Lessons in hospitality

The power of the POS One of the first things we need to address are the levels of stress at the restaurant. Especially at The Original Beef of...

Technology 31 Oct 2023

Hotel chatbot: top benefits for hoteliers

What is a hotel chatbot? A hotel chatbot is a technology that assists guests and customers in the hospitality industry. It can respond to questions,...

Best practices 30 Oct 2023

Lateral thinking in content design

The search for inspiration At first, I thought his answer was a little weird because I thought that it would make sense to lean into my field. But...

Industry trends 26 Oct 2023

10 benefits of staying in a hostel

What are the main benefits of staying in a hostel? Staying at a hostel is preferred by those less concerned with accommodation and more interested...

Company 25 Oct 2023

Richard Valtr, Mews and hospitality tech: Hospitable podcast highlights

Ever listened to the Hospitable podcast by Omniboost? Consider this our official recommendation. And if you’re looking for a place to start, there’s...

Technology 25 Oct 2023

How to use a hotel CRM and what are its 6 key benefits?

What is a hotel CRM? A Customer Relationship Management system (CRM) is a software designed to help companies, in this case hotels, to manage and...

Best practices 24 Oct 2023

Learn how to improve your hostel housekeeping operations

What are housekeeping operations in hostels? Hostels have a unique approach to daily housekeeping operations. Unlike hotels, they offer more basic...

Best practices 23 Oct 2023

How to encourage a culture of experimentation in a scaling organization

The benefits of experimentation at scale An experiment can be as small as a button click or as big as a series of workflows in your product. And to...

Best practices 19 Oct 2023

How to boost upsells by 600% with front desk upsell automation

Automated upselling, plain and simple

Best practices 17 Oct 2023

Top tips for improving emotional intelligence in hospitality

Product 16 Oct 2023

Text messaging to guests with Mews SMS Package: boost revenue, save time,..

The benefits of text messaging guests with Mews SMS Package Our SMS package was specifically designed to increase online check-in for guests. Prior...

Industry trends 12 Oct 2023

All about MICE in the hospitality industry

What does MICE stand for? MICE stands for Meetings, Incentives, Conferences and Exhibitions or Events. The industry focuses on organizing different...

Guest experience 10 Oct 2023

Improve your hotel guest experience with personalized hospitality

Company 5 Oct 2023

Why Mews acquired Nomi and how it’s great news for guests

What is Nomi? Based in Nashville and founded in 2021, the Nomi team created technology that truly enhances a guest’s experience when they travel....