The Mews Blog

Guest experience 28 Sep 2023

Conflict resolution strategies to deal with unhappy hotel guests

Best practices 26 Sep 2023

7 ways hotel guest follow-up affects your hotel’s success

Company 19 Sep 2023

Unleashing the future of payments: insights from Money20/20 Amsterdam 2023

Who are we? Medina: After starting as a test engineer, I transitioned into product seven years ago and now bring 12 years of experience to the...

Best practices 18 Sep 2023

Ending hotel staff turnover: how to increase your employee retention

What is hotel staff turnover? Hotel staff turnover occurs when employees quit or when you need to let team members go. When voluntary, the employee...

Best practices 14 Sep 2023

How to effectively manage a hotel crisis

Best practices 12 Sep 2023

Top ways to improve hotel housekeeping efficiency

Marketing & distribution 7 Sep 2023

Google Hotel Reviews: Everything you need to know

Why Google hotel reviews matter Travelers rely on Google in their research, planning and booking process. Reviews are one of the first things...

Industry trends 6 Sep 2023

Five ways hybrid hospitality is driving more revenue and building brand..

What is hybrid hospitality? At Mews, our focus isn't defining words but redefining hospitality. And that's what hybrid hospitality is all about –...

Best practices 5 Sep 2023

Top ways to minimize labor costs in hotels

Company 5 Sep 2023

How Mews Community makes a difference for its 1,000+ users

What is Mews Community? Mews Community is an online forum for all Mews users around the world. From general managers to receptionists, revenue...

Best practices 31 Aug 2023

The importance of social proof in the hospitality industry

Guest experience 22 Aug 2023

How to increase repeat guests at your hotel

Industry trends 15 Aug 2023

The eight best ways to diversify revenue in hotels

How hotels can diversify their revenue Diversifying your revenue is essentially a means of maximizing your property’s full potential. And it doesn’t...

Best practices 14 Aug 2023

5 ideas to maximize your hotel rooftop revenue

The potential of rooftops in hospitality Rooftops have tremendous potential to boost your revenue. Regardless of the views it has or the services...

Best practices 10 Aug 2023

How to increase the revenue of your serviced apartment

Technology 3 Aug 2023

Best 7 technologies for serviced apartments

Marketing & distribution 2 Aug 2023

The ultimate Google Hotel Ads Guide

What is Google Hotel Ads? Google Hotel Ads (GHA) is a meta search advertising solution that allows hoteliers to promote their official website prices...

Industry trends 1 Aug 2023

What are the differences between hotels and serviced apartments?

Top eight differences between hotels and serviced apartments Compared with a hostel, Airbnb, or hotel, a serviced apartment is a hybrid model...

Best practices 31 Jul 2023

Purity of purpose and the art of writing modern product documentation

Creating purposeful documents involves a two-step process. The initial step entails identifying a suitable purpose for the document, while the...

Industry trends 27 Jul 2023

What are the benefits of staying in serviced apartments?

8 reasons to stay in serviced apartments Serviced apartments come with housekeeping, practical amenities and excellent guest services, curating a...

Marketing & distribution 25 Jul 2023

9 marketing strategies for serviced apartments

Company 25 Jul 2023

Keeping the start-up mindset alive: maintaining innovation in a scaling..

1. Empower your teams Workplace culture isn’t the main thing people look for when joining a company, but it’s certainly one of the reasons people...

Industry trends 20 Jul 2023

Serviced apartments: Top trends to watch this year

Top 6 serviced apartment trends We'll explore the most relevant trends for serviced apartments – sustainability, multi-functional spaces, the rise...

Best practices 18 Jul 2023

6 ways for hotels to reduce their carbon footprint

Why should hotels care about reducing their carbon footprint? With the hospitality industry accounting for around 1% of global carbon emissions,...

Best practices 13 Jul 2023

The six best employee engagement strategies for hotels

Why is employee engagement important in the hospitality industry? Employee engagement is vital for promoting guest satisfaction, good service, staff...

Best practices 11 Jul 2023

10 best strategies for increasing hotel revenue

The best ways to generate more revenue for your hotel As the industry continues to evolve along with customer expectations, hoteliers must be up to...

Industry trends 6 Jul 2023

The future of communal spaces in hospitality

Industry trends 4 Jul 2023

8 benefits of skipping daily hotel housekeeping

What are the benefits of skipping daily housekeeping for your hotel? Here's a laundry list of things to consider: the environment, logistics, cost...

Company 29 Jun 2023

Introducing Mews Multi-Property

The need to do more with less is a mantra we hear a lot in hospitality these days. And the need is only increasing as costs go up, hiring and...

Guest experience 29 Jun 2023

The importance of micro-moments in the travel customer journey

Travel micro-moments are at the center of a hospitality customer journey. Across all touchpoints, the goal should be to connect with your guests and...