Best practices (2)

Best practices 23 May 2024

The definitive handbook for hotel operations in 2024

What do we mean by hotel operations? When we talk about hotel operations, we are referring to the whole process of how a hotel runs on a daily basis. In order for a hotel to be...

Best practices 14 May 2024

Types of hotel staff positions and how to manage them

What are hotel staff? Hotel staff are the people responsible for running your hotel. From those responsible for daily operations, to those friendly...

Best practices 25 Apr 2024

6 ways to improve front desk operations in a hotel

What are the main front desk duties? The front desk serves is responsible for welcoming visitors, answering questions, and addressing any issues that...

Best practices 18 Apr 2024

How to reduce hotel operating costs – the very best strategies

What are hotel operating costs? Your hotel's financial health depends on managing cash inflows and outflows effectively. Operating costs are the...

Best practices 11 Apr 2024

5 types of hotel credit card scams and how to prevent them

What is a credit card scam? A hotel credit card scam occurs when someone uses a stolen or fake credit card for fraudulent activities. Usually, the...

Product 4 Apr 2024

Building better hospitality tech: a week in Sherlock Holmes' shoes

Part 1: Solo, Duo, Trio Aylin and I work together in the Connectivity tribe at Mews, where our primary focus is the connectivity of our hospitality...

Industry trends 25 Mar 2024

Mews Coffee Corner: a fun space for hospitality insights

Brewing ideas and insights This isn't just another webinar or podcast series. Mews Coffee Corner is a space where ideas percolate, opinions are...

Best practices 12 Mar 2024

8 best strategies to maximize hotel efficiency

How to maximize hotel efficiency? Maximizing efficiency leads to reduced costs and better guest experience. It shows how well hotels use resources,...

Best practices 5 Mar 2024

New hospitality metrics every revenue manager should track

New revenue management metrics Technology has changed not only what’s possible, but what’s measurable. A new generation of hospitality metrics has...

Best practices 4 Mar 2024

The great hospitality balancing act

Balance is a lost art. In almost every sphere of society, from politics to culture to technology, more and more people inhabit the extreme ends of...

Guest experience 1 Mar 2024

Lessons from the air: what can hospitality learn from airlines?

The utilization mindset Running a profitable airline is hard. In 2023, the industry’s net profit margin was less than three percent. This requires...

Best practices 29 Feb 2024

The benefits of late bookings in hotels

What are late bookings in the hospitality industry? Late bookings refer to reservations made a few days or even hours before check-in.These bookings...

Best practices 22 Feb 2024

The best books and podcasts about hospitality and tech

The best tech and hospitality books Unreasonable Hospitality by Will Guidara Category: Hospitality

Best practices 22 Feb 2024

7 ways to increase holiday bookings in your hotel

What are holiday bookings? Holiday bookings refer to reservations made during the vacation or holiday period. Since it's a popular time to travel,...

Best practices 8 Feb 2024

Enhancing hotel productivity: strategies for success

What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize...

Best practices 16 Jan 2024

Tips for effectively avoiding overbooking in your hotel

Understanding the risks of overbooking What are the top risks of overbooking? A negative impact on your brand, decreased customer loyalty,...

Best practices 4 Jan 2024

Demystifying cost per guest acquisition: maximizing returns in hospitality

Best practices 27 Dec 2023

No show in hotels: What is it and what policies to apply?

Best practices 12 Dec 2023

9 most common ethical practices in the hospitality industry

What is ethics in hospitality? Ethics in hospitality refers to a value system that guides all your management decisions. It encompasses the...

Best practices 7 Dec 2023

Hotel cleanliness: best tips for keeping your hotel rooms clean

Cleanliness is a deciding factor when choosing a hotel In the hospitality industry, cleanliness stands for so much more than spotless spaces. It...

Best practices 5 Dec 2023

10 key things to succeed in the hotel industry

What makes a hotel succeed in the hospitality industry? No magic formula can guarantee success. But there are tried and tested approaches that will...

Best practices 30 Nov 2023

Innovative digital transformation ideas for hotels

What is hotel digital transformation? Hotel digital transformation entails integrating tech into various aspects of your business. The goal is to...

Best practices 21 Nov 2023

Effective strategies for maximizing hotel revenue during off-peak periods

Best practices 16 Nov 2023

How to increase hotel revenue with add-on services?

What are add-on services? Guests buy hotel add-on services to enhance their stay, usually in the form of amenities or extras. They usually add them...

Best practices 9 Nov 2023

4 ways to increase hotel ancillary revenue

What is hotel ancillary revenue? Hotel ancillary revenue is the income generated by a hotel from sources other than room reservations. It can come...

Best practices 7 Nov 2023

6 keys to improve hospitality leadership in your hotel

What’s the impact of hospitality leadership? Hospitality leadership creates positive guest experiences, inspires employees, upholds your brand’s...

Best practices 2 Nov 2023

What went wrong at The Bear? Lessons in hospitality

The power of the POS One of the first things we need to address are the levels of stress at the restaurant. Especially at The Original Beef of...

Best practices 30 Oct 2023

Lateral thinking in content design

The search for inspiration At first, I thought his answer was a little weird because I thought that it would make sense to lean into my field. But...

Best practices 24 Oct 2023

Learn how to improve your hostel housekeeping operations

What are housekeeping operations in hostels? Hostels have a unique approach to daily housekeeping operations. Unlike hotels, they offer more basic...

Best practices 23 Oct 2023

How to encourage a culture of experimentation in a scaling organization

The benefits of experimentation at scale An experiment can be as small as a button click or as big as a series of workflows in your product. And to...