The Mews Blog
Best practices (2)
Best practices (2)
The great hospitality balancing act
Balance is a lost art. In almost every sphere of society, from politics to culture to technology, more and more people inhabit the extreme ends of the spectrum. Fanatical takes...
Lessons from the air: what can hospitality learn from airlines?
The utilization mindset Running a profitable airline is hard. In 2023, the industry’s net profit margin was less than three percent. This requires...
The benefits of late bookings in hotels
What are late bookings in the hospitality industry? Late bookings refer to reservations made a few days or even hours before check-in.These bookings...
The best books and podcasts about hospitality and tech
The best tech and hospitality books Unreasonable Hospitality by Will Guidara Category: Hospitality
7 ways to increase holiday bookings in your hotel
What are holiday bookings? Holiday bookings refer to reservations made during the vacation or holiday period. Since it's a popular time to travel,...
Enhancing hotel productivity: strategies for success
What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize...
Tips for effectively avoiding overbooking in your hotel
Understanding the risks of overbooking What are the top risks of overbooking? A negative impact on your brand, decreased customer loyalty,...
Demystifying cost per guest acquisition: maximizing returns in hospitality
No show in hotels: What is it and what policies to apply?
9 most common ethical practices in the hospitality industry
What is ethics in hospitality? Ethics in hospitality refers to a value system that guides all your management decisions. It encompasses the...
Hotel cleanliness: best tips for keeping your hotel rooms clean
Cleanliness is a deciding factor when choosing a hotel In the hospitality industry, cleanliness stands for so much more than spotless spaces. It...
10 key things to succeed in the hotel industry
What makes a hotel succeed in the hospitality industry? No magic formula can guarantee success. But there are tried and tested approaches that will...
Innovative digital transformation ideas for hotels
What is hotel digital transformation? Hotel digital transformation entails integrating tech into various aspects of your business. The goal is to...
Effective strategies for maximizing hotel revenue during off-peak periods
How to increase hotel revenue with add-on services?
What are add-on services? Guests buy hotel add-on services to enhance their stay, usually in the form of amenities or extras. They usually add them...
4 ways to increase hotel ancillary revenue
What is hotel ancillary revenue? Hotel ancillary revenue is the income generated by a hotel from sources other than room reservations. It can come...
6 keys to improve hospitality leadership in your hotel
What’s the impact of hospitality leadership? Hospitality leadership creates positive guest experiences, inspires employees, upholds your brand’s...
What went wrong at The Bear? Lessons in hospitality
The power of the POS One of the first things we need to address are the levels of stress at the restaurant. Especially at The Original Beef of...
Lateral thinking in content design
The search for inspiration At first, I thought his answer was a little weird because I thought that it would make sense to lean into my field. But...
Learn how to improve your hostel housekeeping operations
What are housekeeping operations in hostels? Hostels have a unique approach to daily housekeeping operations. Unlike hotels, they offer more basic...
How to encourage a culture of experimentation in a scaling organization
The benefits of experimentation at scale An experiment can be as small as a button click or as big as a series of workflows in your product. And to...
How to boost upsells by 600% with front desk upsell automation
Automated upselling, plain and simple
Top tips for improving emotional intelligence in hospitality
7 ways hotel guest follow-up affects your hotel’s success
Ending hotel staff turnover: how to increase your employee retention
What is hotel staff turnover? Hotel staff turnover occurs when employees quit or when you need to let team members go. When voluntary, the employee...
How to effectively manage a hotel crisis
Top ways to improve hotel housekeeping efficiency
Top ways to minimize labor costs in hotels
The importance of social proof in the hospitality industry
5 ideas to maximize your hotel rooftop revenue
The potential of rooftops in hospitality Rooftops have tremendous potential to boost your revenue. Regardless of the views it has or the services...
Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?