Best practices (4)

Industry trends 9 Feb 2023

7 Ways to Use Guest Data to Instantly Improve Sales

What is hotel guest data? Hotel guest data is information used to track and generate leads for your property. This can mean general information that can help you create...

Industry trends 7 Dec 2022

Seven ways for hotels to prevent high energy costs

Best practices 18 Oct 2022

How to prevent chargebacks and fraudulent charges at your hotel

Best practices 22 Sep 2022

Perfecting financial statements: how to prepare for outside investment

Set up your chart of accounts The first step is always defining your reporting structure. The US GAAP/IFRS financial statements are usually reported...

Industry trends 12 Sep 2022

11 best ideas to make your hotel eco-friendly

What is an eco-friendly hotel? An eco-friendly hotel is a hotel that’s committed to reducing its carbon footprint, which it does by implementing a...

Industry trends 17 Aug 2022

How loyalty programs can benefit independent hotels

What benefits can an independent hotel loyalty program provide? While it can be a challenge for independent hotels to push their programs as they are...

Best practices 27 Jul 2022

How to create an effective POS system implementation plan

Industry trends 16 Jul 2022

What are the best ways to improve hotel employee satisfaction?

What are the benefits of increasing employee satisfaction in your hotel? Increasing staff satisfaction in your hotel creates a positive environment...

Best practices 1 Jul 2022

Strategies to increase revenue from your hotel's meetings

How to boost your hotel’s revenue from meetings Now that we’ve understood why meetings can be an important way of increasing profitability,...

Industry trends 29 Jun 2022

10 best practices for employee communication in hotels

Why is employee communication important? Employee communication is fundamental because it keeps employees engaged, and committed staff are more...

Best practices 21 Jun 2022

How to build and manage your hotel housekeeping team

Things to keep in mind when building and organizing a housekeeping team Your housekeeping staff are the hidden secret to your hotel’s success. They...

Best practices 8 Jun 2021

Automation, housekeeping and you: how to optimize your hotel housekeeping

Barely anything had changed in hospitality housekeeping over the past decades. But thanks to Covid, even departments that hadn’t seen big shifts in a...

Best practices 31 May 2021

How to open or start your own hostel, step by step

Industry trends 22 May 2021

How to respond to bad hotel reviews and what to do to avoid them

The impact of bad hotel reviews It has been shown that 35% of internet users would think twice about booking if they found more negative than...

Best practices 9 Mar 2021

How to effectively manage your hotel inventory

Managing the hotel inventory effectively is one of the key strategies to maximizing revenue in the hospitality industry. Only by controlling and...

Industry trends 5 Feb 2021

The 7 most important KPIs for hotel industry

What is the meaning of KPI? A key performance indicator is a measurable value that illustrates how an organization or company is doing in relation to...

Industry trends 4 Dec 2017

How to Find the Right Price

90 percent of the world’s properties still don’t use a proper hotel rate management software despite the potential revenue uplift it could...