Customers

Technology 22 Nov 2024

How automation drives hotel efficiency | WestCord Hotels and Flexkeeping

If you’ve ever wondered how your hotel’s operations could be smoother, faster and more efficient, you’ll enjoy the latest episode of Mews Coffee Corner. We sat down with Maurits...

Best practices 29 Jul 2024

Five times hotels transformed their operations

1. Glampsource North Hatley: no more paper The new generation of hoteliers are lucky. They don’t know some of the painful, time-consuming processes...

Company 18 Jun 2024

How Mews Community empowers its 2,000+ members

What is Mews Community? A quick rundown in case this is your first time hearing about Mews Community: Mews Community is an online forum for Mews...

Company 5 May 2023

What our non-profit hospitality partners taught us about sustainable hospitality

Get inspired by our non-profit hospitality partners Time to plant some inspiration: meet three incredible organizations we proudly list among Mews...

Industry trends 21 Apr 2023

Earth Day 2023: Mews partners share their sustainable practices

Aware that modern travelers overwhelmingly lean toward sustainable properties with eco-conscious offerings, hotels are working hard to shape the...

Company 3 Nov 2022

Building a Mews community in France

Mews community in France At the time of writing, there are more Mews hotels in France than any other country. That means we have a large pool of...

Industry trends 22 Mar 2022

Unfold unpacked: realizing your property’s full potential

One of the biggest changes we’re seeing in hospitality is the willingness to think beyond the traditional heads in beds mindset. There’s a...

Product 18 Mar 2022

Continuous value delivery: putting the SVPG model into practice

The world of software creation has been talking about continuous delivery for quite a while. Most of you are probably familiar with the picture...

Industry trends 7 Dec 2021

Rethinking spaces with Mews: parking

For a property to fully maximize its revenue, you need to utilize its space in the most efficient way. This sounds simple, but historically it hasn’t...

Industry trends 22 May 2021

How to respond to bad hotel reviews and what to do to avoid them

The impact of bad hotel reviews It has been shown that 35% of internet users would think twice about booking if they found more negative than...

19 Jan 2021

Hotel Reopening Diaries: EMA House

While COVID-19 put much of the world on hold, EMA House Hotel Suites and Serviced Apartments in Zurich saw it as an opportunity to move their...

3 Sep 2020

Hotel Reopening Diaries: The Central House

Although for many hoteliers around the world the slow recovery is already underway, there are many who still feel the struggle of a constantly...

29 Jul 2020

Hotel Reopening Diaries: The Dylan Amsterdam

As hotels continue to open up around most of the world, we’re speaking to a variety of hoteliers to understand their decision-making process for...

23 Jul 2020

Hotel Reopening Diaries: The Flushing Meadows

Hotel Reopening Diaries talks to properties around the world about how they’ve been coping with the fallout from COVID-19. Although occupancy rates...

7 Jul 2020

Hotel Reopening Diaries: Superbude

When should hotels reopen their doors? What do hoteliers need to do differently to keep guests and staff safe, while trying to remain profitable?

2 Jul 2020

Hotel Reopening Diaries: Postillion Hotels

One of the most dramatic outcomes of recent lockdowns and travel bans was the closure of so many hotels. For the first time in recent memory,...

23 Apr 2020

The trick to cutting credit card fraud: combine process with people | Machefert..

The Machefert Group is one of the leading independent hotel groups in France. Paris is their hub, with 19 hotels, seven bars and five restaurants, as...

14 Apr 2020

The power of connected hotel tech

Meet Jelle Landman, hotelier of the future. He looks like a pretty normal guy – apart from the fact that he’s always exceptionally dressed – but he’s...

6 Apr 2020

“I tell my hotelier colleagues that Mews has changed everything for us”

Hotel Harmony is renowned for its guest experience. How do you keep the love flowing? Our guests love that we are a family – not just myself and my...

27 Mar 2020

“Our checkout time has gone from 5 minutes to 2 minutes, easily” | The Opera..

Michael Böhler is the General Manager of The Opera Hotel, a four star, 58 room property in Zurich, Switzerland. Moving to Mews not only gave them...

23 Mar 2020

“Our entire operation has become more efficient” | Wayfarer Hotel Kyoto Shijo..

The Wayfarer Hotel Kyoto Shijo is the first hotel of the Wayfarer Hotels, which has big plans afoot to expand its Japanese presence in 2020. They...

17 Mar 2020

“What's great about Mews Payments is that you hardly even notice it's there” |..

We visited Claudia van den Berg, Managing Director for Boutiquehotel STAATS Haarlem, at her beautiful hotel to chat about how Mews has improved their...

22 May 2019

“Mews Payments Allows us to put Unsold Beds Back on the Market” | Ostello Bello..

21 May 2019

"Our housekeeping uses Mews every single day, every single minute" | room2..

We keep seeing housekeepers laboriously grafting through tasks scribbled on clipboards and loose pieces of paper. It's pretty shocking... and wasteful

25 Jan 2019

“The Mews Passport Scanner has sped things up immensely” | Northern Lights..

We sat down with André Henke Marques, Resort Manager of the very unique Northern Lights Village in Finland, to talk flexibility, passport scanners,...

12 Dec 2018

“Mews Payments is saving us 10 hours a week of tedious admin work” | Good Hotel..

The GM of London’s floating Good Hotel, Liutauras Vaitkevicius, on how the Mews Payments tool has made payment automation the new norm, and why it's...

3 Sep 2018

"Mews knows the difference between beds and rooms" | Wombat's Hostels..

Practically located in five of Europe’s most vibrant cities, Wombat's Hostels pride themselves on offering the ultimate hostel experience in Berlin,...

11 Jul 2018

“Mews helps make us more than a hostel”

AccorHotels have just rolled out their most innovative hostel brand to date and it goes by the name of JO & JOE. But the properties are no...

5 Jun 2018

"The future looks like a hometel"

The Lamington Group have just rolled out their latest innovative room2 concept on the southern coast of the UK and the place is armed to the...