The Mews Blog

Guest experience

6 ways to improve customer service in the hospitality industry

10 ways hotel groups can maximize efficiency and revenue

Customer casebook: Elevating the guest experience with Mews

Simple solutions for better hotel operations | Mews Coffee Corner with Harding..

Why automation is vital for independent hotels, inns, lodges and B&Bs

Why connecting your PMS and CRM is a game changer for guest experience and..

Customer casebook: Driving revenue with Mews

Managing your property during busy season and big events

7 best activities to offer your hotel guests

20 ways to greet guests for the perfect hotel welcome

10 ways to improve hotel operations for independent hoteliers

How to extinguish hospitality burnout

Lessons from the Euros: what can hospitality learn from football?

Lessons from Eurovision: what can hospitality learn from a song contest?

12 types of hotel guest and how to satisfy their expectations

The friction fiction

Lessons from a superstar: what can hospitality learn from Taylor Swift?

How AI is already shaping hospitality

Lessons from the air: what can hospitality learn from airlines?

How to Message Your Hotel Guests: download the data-led guide

How to use on-property credits at hotels?

9 key elements when building a guest-centric hotel

Improve your hotel guest experience with personalized hospitality

The new Mews Kiosk: revolutionizing the check-in experience

Conflict resolution strategies to deal with unhappy hotel guests

How to increase repeat guests at your hotel

The importance of micro-moments in the travel customer journey

5 ways to improve guest loyalty in your hotel

6 ways to improve guest satisfaction in hotels and how to measure it

The best way to improve your hostel's guest experience

Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?