The Mews Blog
Guest experience (2)
Guest experience (2)

The new Mews Kiosk: revolutionizing the check-in experience
What is the new Mews Kiosk? We’ve given our former kiosk software a bit of an overhaul, and we think it’s pretty revolutionary.

Conflict resolution strategies to deal with unhappy hotel guests

How to increase repeat guests at your hotel

The importance of micro-moments in the travel customer journey
Travel micro-moments are at the center of a hospitality customer journey. Across all touchpoints, the goal should be to connect with your guests and...

5 ways to improve guest loyalty in your hotel

6 ways to improve guest satisfaction in hotels and how to measure it
What is guest satisfaction in hotels? Hotel guest satisfaction refers to how happy guests are with the hotel’s facilities, amenities and level of...

The best way to improve your hostel's guest experience

How innovation can help exceed guest expectations and solve the staffing..
Travelers are more demanding Hospitality has evolved. In the past, we were largely supporting travelers over long distances, those who needed to...

Best 15 ideas to enhance hotel guest experience
Why is it important to enhance hotel guest experience? Enhancing the hotel guest experience through different means is crucial in order to enforce...

How does self-service technology impact hotel guest experience?

Six ways to improve hotel guest communication
Why is guest communication important in hospitality? As it becomes easier and easier to communicate, there is more and more digital noise out there...

Five most frequent guest expectations in hotels and how to exceed them

Eight best guest messaging software platforms for hotels
What are the best eight guest messaging software tools for hotels? Personalization is key to providing stellar guest experiences, and with the right...

What are the best hotel amenities to impress your guests?
What are hotel amenities? Hotel amenities are services or items offered to guests at no added cost to improve the overall hotel experience by...
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