Industry trends

Industry trends 14 Nov 2024

10 ways to protect your hotel from phishing attempts

What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware. Attackers use fraudulent emails,...

Industry trends 24 Oct 2024

Your guide to a central reservation system (CRS) for hotels

What is a central reservation system (CRS)? A central reservation system is reservation management software that helps hotels manage their inventory...

Industry trends 17 Oct 2024

6 different types of travelers and how to prepare your hotel for them

What are the types of travelers and how do you get your hotel ready for them? When it comes to hotels, there are universal elements that every guest...

Industry trends 9 Oct 2024

The main differences between a hotel, a hostel and a guesthouse

What is a hostel? A hostel is a great option when you want to save money and don't mind giving up a bit of luxury. The services they offer are...

Industry trends 8 Oct 2024

Hospitality Horizons: exploring the new age of hospitality

What AI in hospitality really looks like

Industry trends 8 Oct 2024

Why Average Room Rate (ARR) matters in hotel management

What is Average Room Rate (ARR)? Average Room Rate (ARR) is one of the essential indicators in the hospitality industry, helping you measure the...

Industry trends 2 Oct 2024

Don’t overlook these 8 hospitality IT metrics – your hotel’s future depends on..

The shift in IT priorities There’s been a significant shift in the priorities of IT management in recent years. A study by Hospitality Technology...

Industry trends 19 Sep 2024

What is a good profit margin when managing a hotel?

What is a hotel’s profit margin? A hotel’s profit margin is a measure of its overall profitability after covering essential operating expenses – like...

Industry trends 17 Sep 2024

How augmented reality (AR) is used in tourism and the hotel sector

What is AR or augmented reality? AR or augmented reality is a kind of technology that uses digital components to change a person’s perception of...

Industry trends 3 Sep 2024

How to successfully start a hotel business in 2024?

What is a hotel business? A hotel is the broad term referring to an accommodation that includes a bed, bathroom, and various guest services, creating...

Industry trends 30 Aug 2024

Lessons from retail: what can hospitality learn from the retail value chain?

What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a...

Industry trends 22 Aug 2024

Everything you need to know about hotel housekeeping for your property

What is hotel housekeeping? Hotel housekeeping involves more than just cleaning rooms — it covers every part of your property, from the lobby to...

Industry trends 20 Aug 2024

How can dynamic pricing improve your hotel revenue?

What is dynamic pricing in hotels? We’re all likely familiar with algorithms now, as many of the tools we use daily depend on them. Type anything...

Industry trends 15 Aug 2024

A complete guide to self-check-in kiosks for hotels in 2024

What is a hotel self-check-in kiosk? A hotel self-check-in kiosk is a piece of technology, often in the form of a tablet, that puts the check-in and...

Industry trends 13 Aug 2024

What is the difference: RevPAR vs ADR

What is ADR (Average Daily Rate)? ADR, or average daily rate, is a key metric used to calculate a hotel’s profitability. It demonstrates the average...

Industry trends 31 Jul 2024

Capturing actionable data: the Digital Product Checklist

Data in sharper focus There's certainly no shortage of data. Current estimates put the amount produced globally every day at 328.77 million...

Industry trends 25 Jul 2024

Hotel industry trends to watch out for in 2025

What are the main trends in the hospitality industry for 2025? There are many new trends emerging in the hospitality industry right now. Let’s take a...

Industry trends 23 Jul 2024

What is TRevPAR and how to calculate this metric?

What is TRevPAR in hotels? TRevPAR, or Total Revenue per Available Room, is a hotel KPI that helps you gauge how effectively your property is...

Industry trends 18 Jul 2024

The contact-free hotel: A vision of the new hospitality

What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face...

Industry trends 11 Jul 2024

What is a hotel rooming list and how to improve it in 2024

What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key...

Industry trends 27 Jun 2024

Everything you need to know about hotel check-in and check-out timing and..

What is the average hotel check-in time? As mentioned above, the average hotel check-in time is between 2 PM and 4 PM. However, with international...

Industry trends 7 Jun 2024

Data and revenue insights from Unfold 2024

Current trends in the hospitality revenue space Without further ado, here are some of our favorite revenue insights from Lighthouse, iDeas, Atomize,...

Industry trends 7 Jun 2024

Operational insights from Unfold 2024

Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application...

Industry trends 7 Jun 2024

Hospitality industry insights from Unfold 2024

What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build...

Industry trends 28 May 2024

25 most important hotel technology trends in 2024

What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These...

Industry trends 21 May 2024

The final guide of Revenue Management for 2024

What is revenue management? Revenue management is a technique that optimizes inventory and maximizes profits. While it’s parameters are...

Industry trends 16 May 2024

What are the different types of rooms in the hotel industry?

What are the factors that define the different types of rooms?  The different types of hotel rooms can be defined by a range of factors, depending...

Industry trends 9 May 2024

What is hotel Average Daily Rate (ADR) and how to calculate it?

What is Average Daily Rate (ADR)? An Average Daily Rate is an important hotel KPI that’s based on calculating the average rate or price of a hotel...

Industry trends 7 May 2024

10 best hotel loyalty programs and how to set up your own

What is a hotel loyalty program? A hotel loyalty program is a reward program similar to an airline's mileage rewards program in that it offers...

Industry trends 30 Apr 2024

What is a night audit and why is it important in the hotel industry?

What is a night audit in a hotel? A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory...