The Mews Blog
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Industry trends
Industry trends
How to optimize your hotel for AI search like ChatGPT
It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and Google sprang into action. They...
Deflagging your hotel: Is going independent the right decision for you?
What is deflagging? Deflagging is the process of parting ways with a big brand and operating as an independent hotel. The motivations behind this can...
8 most important hotel reports
What is a hotel report? A hotel report is a document that provides a summary and detailed insights into various aspects of the hotel business, such...
Top 10 different types of lodging
10 different types of properties As the saying goes, "Different strokes for different folks." This couldn't be truer in the world of lodging. With so...
2024: the year in Mews
Blink and you’ll miss it. That’s how working in hospitality feels sometimes, such is the pace of our industry. There often isn’t time to pause and...
What are the 10 sectors of the hospitality industry?
Discover the 10 sectors of the hospitality industry The hospitality industry is centered around delivering outstanding customer experiences across...
Why it’s time to rethink refundable hotel rates
Around 20% of all hotel reservations are canceled. One in every five bookings. It’s an incredibly high number and one that every hotelier should be...
Hotel terminology dictionary
Terminology dictionary of the hotel industry The hospitality industry has a lot of terms and hotel slang that are important for all staff to know, no...
10 services in the hotel industry that will enhance your guest experience
What is a service in the hospitality industry? A service in the hospitality industry refers to any activity, type of assistance, or amenity your...
Everything you need to know about direct vs third party hotel bookings
What are direct bookings? Direct bookings occur when a guest books directly through your hotel's website, social media channels, or any other direct...
The rise of short-term rentals as boutique hotels in North America
In recent years, the hospitality landscape in North America has undergone a significant transformation. The lines between traditional hotels and...
What is the difference between a PMS and a channel manager?
What is a PMS? A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to)...
The benefits of using a direct booking website for hotels
What is a direct booking website? A direct booking website is a website that is owned and operated (in this case) by your hotel. With the...
What are booking channels and why are they important?
What are booking channels? Booking channels or distribution channels are different platforms, whether that is your own website, OTAs (online travel...
10 ways to protect your hotel from phishing attempts
What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware....
6 top travel agents to boost your online bookings
What are travel agents? Travel agents are tourism professionals who help individuals and groups plan, book and manage travel arrangements, and help...
10 tips to maximize the space in small hotel rooms
Best ways to optimize a small hotel room A small hotel room is considered to be anything from 150 to 300 square feet (or 14 to 28 square meters),...
11 helpful tips when making a hotel reservation
Best 11 tips to consider when booking a room When it comes to booking a hotel room, there are some key tips to keep in mind. Let’s take a look at...
All things communication in the hospitality industry
What is communication in the hospitality industry? Communication in the hospitality industry is the way information, ideas, and feedback are...
Your guide to a central reservation system (CRS) for hotels
What is a central reservation system (CRS)? A central reservation system is reservation management software that helps hotels manage their inventory...
6 different types of travelers and how to prepare your hotel for them
What are the types of travelers and how do you get your hotel ready for them? When it comes to hotels, there are universal elements that every guest...
The main differences between a hotel, a hostel and a guesthouse
What is a hostel? A hostel is a great option when you want to save money and don't mind giving up a bit of luxury. The services they offer are...
Hospitality Horizons: exploring the new age of hospitality
What AI in hospitality really looks like
Why Average Room Rate (ARR) matters in hotel management
What is Average Room Rate (ARR)? Average Room Rate (ARR) is one of the essential indicators in the hospitality industry, helping you measure the...
Don’t overlook these 8 hospitality IT metrics – your hotel’s future depends on..
The shift in IT priorities There’s been a significant shift in the priorities of IT management in recent years. A study by Hospitality Technology...
What is a good profit margin when managing a hotel?
What is a hotel’s profit margin? A hotel’s profit margin is a measure of its overall profitability after covering essential operating expenses – like...
How augmented reality (AR) is used in tourism and the hotel sector
What is AR or augmented reality? AR or augmented reality is a kind of technology that uses digital components to change a person’s perception of...
How to successfully start a hotel business in 2024?
What is a hotel business? A hotel is the broad term referring to an accommodation that includes a bed, bathroom, and various guest services, creating...
Lessons from retail: what can hospitality learn from the retail value chain?
What is the retail value chain? The retail value chain is a series of activities or processes that a company performs to deliver a product or a...
Everything you need to know about hotel housekeeping for your property
What is hotel housekeeping? Hotel housekeeping involves more than just cleaning rooms — it covers every part of your property, from the lobby to...
Make it remarkable.
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