Industry trends (12)

Industry trends 12 Feb 2020

What's new with hotel door locks?

Back in the heady days of November 2017, we wrote a blog post about hotel door locks. It’s really good — you should check it out before reading this one. In fact, it’s the most...

Industry trends 3 Feb 2020

Hotel hacks to run a modern, profitable property

One of the perks of working for Mews is that I get to travel. Not only that, I get to see loads of different hotels: from boutique to corporate; from...

Industry trends 29 Jan 2020

The Future of Hotel Rate Distribution: getting back on track

I commute. Not every day, but enough to ‘appreciate’ the experience of it. I commute from Whistable, Kent, to London, which — on paper — should take...

Industry trends 7 Nov 2019

Building simplicity in: why hospitality needs the online check-out

As both hoteliers and guests there's a situation we recognise all too easily: it's the morning of departure after a pleasant stay, but the clock is...

Industry trends 12 Sep 2019

How Fintech is Disrupting Hospitality

Industry trends 9 Sep 2019

The hidden cost of virtual cards

Industry trends 26 Aug 2019

Personalisation, data and AI are transforming Spanish hotels

Industry trends 8 Aug 2019

PSD2 guide for hoteliers

A year on from GDPR mania and there’s another major piece of legislation for those operating in the EU/EEA that’s about to kick in courtesy of the...

Industry trends 16 May 2019

All You Need to Know About Upselling and Cross-Selling

Connected smart rooms, AI-powered chatbots and AR-enhanced apps are phenomenal platforms via which to showcase your finest immersive and interactive...

Industry trends 13 Apr 2019

How to Break Down the Great Wall of Hospitality Tech

What we learnt at Opportunity2019 about connected customers, platformisation, plugging into the wider world, and hypercharged pigs...

Industry trends 24 Oct 2018

Mews 2018 Summit Expert Panel: The Future of Payments

The problem of payment bottlenecking in hotels was one of the reasons why Richard Valtr founded Mews, and he invited two industry experts, Edward...

Industry trends 6 Sep 2018

Why Oracle Must Hate Oracle Hospitality

Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle’s hospitality division contradicts its technology...

Industry trends 20 Aug 2018

The pointless stuff hotels still do

We’ve seen plenty of hotels, hostels and apartments in our time and we often find ourselves wondering why so many still hold on so adamantly...

Industry trends 22 May 2018

Who's Afraid of Payment Automation?

Manually hotel processing payments is the single biggest drain on time and manpower for any hospitality operation so we decided to do a...

Industry trends 7 May 2018

No More Manual Reporting

Quick read - Reports shouldn’t have to be produced manually nor should you have to wait to be able to access them. It’s 2018 and with a...

Industry trends 13 Apr 2018

How to Embrace Negative Feedback at your Hotel

Quick read - Research shows the effect of reviews on hotel conversion rates and pricing is massive with travellers four times more likely to...

Industry trends 1 Mar 2018

An Open Letter to the OTAs : are you the dinosaurs now?

Dear OTAs, As ex-hoteliers that first used your platforms when you were young startups much like we are today, we recognise that you once...

Industry trends 2 Feb 2018

GDPR - a Blessing in Disguise

What is GDPR? In a nutshell, the General Data Protection Regulation (GDPR) is all about your guests’ privacy rights. Importantly, it is not...

Industry trends 21 Dec 2017

Modern Accounting for Modern Hotels

In the hospitality industry, accounting is often one of the most technologically antiquated departments. Stacks of invoices and labour...

Industry trends 4 Dec 2017

How to Find the Right Price

90 percent of the world’s properties still don’t use a proper hotel rate management software despite the potential revenue uplift it could...

Industry trends 11 Sep 2017

How Hotels and Hostels can Supercharge Direct Bookings

The reality within the hotel industry is that online travel agencies (OTAs) are increasingly favoured by travellers who would rather have one...

Industry trends 22 Aug 2017

Personalization: the future of the hotel experience for the on-demand generation

At the recent Hotels.com conference in San Francisco, world renowned futurist Dr James Canton presented his anticipated blue-sky Hotels of the...

Industry trends 27 Jul 2017

Why Saving the Planet with Free Pizza is the Modern Way of Upselling

We have invited Erik from Oaky to write a guest-blog. We have seen a tremendous interest in their product in the last weeks since they went...

Industry trends 19 Oct 2016

7 Changes to Make an Instant Improvement Across Every Department

As a general manager, every decision you make is scrutinised by your staff, and so being a leader requires you to affect every department in...

Industry trends 29 Sep 2016

The hidden rising costs of OTAs

Hotels are paying the price for inadequate security, and largely further enriching the OTAs in the process. We would like to expose one of...

Industry trends 22 Jul 2016

Overcoming the Challenges of Revenue Management in Hostels

Hands up anyone, who knew what they wanted to do after leaving school? Like most people I didn’t really know what to study or which career...

Industry trends 6 Jun 2016

How Booking.com, Expedia and TripAdvisor are helping hotels drive more direct..

Let’s be honest, if you’ve visited the Internet lately, it’s not hard to find AdWords ads from Booking.com, Expedia or TripAdvisor. Big...

Industry trends 13 May 2016

Drive More Conversions and Direct Bookings with Promotion Codes

We’ve decided to highlight another of our favourite, but highly under-utilised features of Hotel Booking Engines: “Promotion Codes”. Creating...

Industry trends 25 Sep 2014

Hotel Management from the Palm of your Hand

Mews Systems unveils a unique mobile solution for hotels, apartments, B&Bs and hostels, presenting a radical rethink of the way these...