Industry trends (12)

Industry trends 1 Sep 2020

Lessons from COVID-19: teaching hospitality during a pandemic

In a recent blog, we interviewed a group of 2020 hospitality graduates to see how the next generation of hoteliers view the state of the industry. But how do things look from the...

Industry trends 13 Aug 2020

The next generation of hospitality: insights from the class of 2020

Hospitality stands on the cusp of change. Even before the events of the last few months, our industry was finally beginning to embrace technology en...

Industry trends 28 Jul 2020

Track the latest coronavirus hotel data

Distilling the data In unprecedented times like these, it’s easy to feel a lack of control. Some of us may be in a position to help those battling...

Industry trends 30 Jun 2020

How to boost your hotel TripAdvisor ranking, and other review platforms to..

Online reviews are of huge value to hotels, with 96% of travellers admitting that they find reviews important when researching a hotel. And if ever...

Industry trends 19 Jun 2020

The Word in Hospitality podcast | Highlights from episode 1

The Word in Hospitality is a brand new hospitality podcast that encourages discussion and provides food for thought around some of the key topics...

Industry trends 22 May 2020

Maintaining the art of hospitality in a post-Covid world

COVID-19 has changed many fundamental things about the way we live our lives. Some of them, like the lockdown, are only short-term, but there are...

Industry trends 18 May 2020

The future of hospitality after the Coronavirus

This is the third and final follow-up blog to our Hospitality and the Coronavirus webinars, where we check in with our speakers to see how the...

Industry trends 14 May 2020

Preparing for the hospitality upturn after Coronavirus

This is the second part of our follow-up to our Hospitality and the Coronavirus webinars. The situation continues to change week on week, so we...

Industry trends 7 May 2020

React, respond, recover: the highlights from Siteminder’s webinar

Last week, Siteminder hosted a webinar about how hoteliers are coping with the continued fallout from COVID-19, and more importantly what can be done...

Industry trends 24 Feb 2020

Raiders of the lost content

Ever since I entered the digital environment, content has always been at the centre of all architectural decisions and design. Remember the terms Web...

Industry trends 12 Feb 2020

What's new with hotel door locks?

Back in the heady days of November 2017, we wrote a blog post about hotel door locks. It’s really good — you should check it out before reading this...

Industry trends 3 Feb 2020

Hotel hacks to run a modern, profitable property

One of the perks of working for Mews is that I get to travel. Not only that, I get to see loads of different hotels: from boutique to corporate; from...

Industry trends 29 Jan 2020

The Future of Hotel Rate Distribution: getting back on track

I commute. Not every day, but enough to ‘appreciate’ the experience of it. I commute from Whistable, Kent, to London, which — on paper — should take...

Industry trends 7 Nov 2019

Building simplicity in: why hospitality needs the online check-out

As both hoteliers and guests there's a situation we recognise all too easily: it's the morning of departure after a pleasant stay, but the clock is...

Industry trends 12 Sep 2019

How Fintech is Disrupting Hospitality

Industry trends 9 Sep 2019

The hidden cost of virtual cards

Industry trends 26 Aug 2019

Personalisation, data and AI are transforming Spanish hotels

Industry trends 8 Aug 2019

PSD2 guide for hoteliers

A year on from GDPR mania and there’s another major piece of legislation for those operating in the EU/EEA that’s about to kick in courtesy of the...

Industry trends 16 May 2019

All You Need to Know About Upselling and Cross-Selling

Connected smart rooms, AI-powered chatbots and AR-enhanced apps are phenomenal platforms via which to showcase your finest immersive and interactive...

Industry trends 13 Apr 2019

How to Break Down the Great Wall of Hospitality Tech

What we learnt at Opportunity2019 about connected customers, platformisation, plugging into the wider world, and hypercharged pigs...

Industry trends 24 Oct 2018

Mews 2018 Summit Expert Panel: The Future of Payments

The problem of payment bottlenecking in hotels was one of the reasons why Richard Valtr founded Mews, and he invited two industry experts, Edward...

Industry trends 6 Sep 2018

Why Oracle Must Hate Oracle Hospitality

Richard Valtr, Founder of Mews Systems, writes about why he feels that software giant Oracle’s hospitality division contradicts its technology...

Industry trends 20 Aug 2018

The pointless stuff hotels still do

We’ve seen plenty of hotels, hostels and apartments in our time and we often find ourselves wondering why so many still hold on so adamantly...

Industry trends 22 May 2018

Who's Afraid of Payment Automation?

Manually hotel processing payments is the single biggest drain on time and manpower for any hospitality operation so we decided to do a...

Industry trends 7 May 2018

No More Manual Reporting

Quick read - Reports shouldn’t have to be produced manually nor should you have to wait to be able to access them. It’s 2018 and with a...

Industry trends 13 Apr 2018

How to Embrace Negative Feedback at your Hotel

Quick read - Research shows the effect of reviews on hotel conversion rates and pricing is massive with travellers four times more likely to...

Industry trends 1 Mar 2018

An Open Letter to the OTAs : are you the dinosaurs now?

Dear OTAs, As ex-hoteliers that first used your platforms when you were young startups much like we are today, we recognise that you once...

Industry trends 2 Feb 2018

GDPR - a Blessing in Disguise

What is GDPR? In a nutshell, the General Data Protection Regulation (GDPR) is all about your guests’ privacy rights. Importantly, it is not...

Industry trends 21 Dec 2017

Modern Accounting for Modern Hotels

In the hospitality industry, accounting is often one of the most technologically antiquated departments. Stacks of invoices and labour...

Industry trends 4 Dec 2017

How to Find the Right Price

90 percent of the world’s properties still don’t use a proper hotel rate management software despite the potential revenue uplift it could...