The Mews Blog
Industry trends (7)
Industry trends (7)
International Women's Day 2022: breaking the bias at Mews
Given everything going on in the world right now, this year’s International Women’s Day feels more poignant and more important than ever. This year’s theme is breaking the bias,...
Why Mews acquired Bizzon ePOS
It’s likely that a few people were rubbing their eyes in surprise when we made the announcement that Mews is acquiring leading ePOS system, Bizzon....
What different ways to pay must your hotel payment solution offer?
What variety of ways to pay should your hotel payment tool support? As with any business, there are many ways to pay at a hotel, and having a tool...
We Need to Talk about Payments: download your free guide
How many payment methods do you accept at your hotel? Do you know your 3DS from your NFC? If these questions leave you scratching your head, it’s...
Why should hotels offer flexible payment options?
What are the most common payment options for hotels? There are many common payment options for hotels, but the most common ones are credit card,...
What makes great customer service? Let's ask the Best Receptionist in France
What makes an amazing guest experience? We talk a lot about how the right technology and automation means that hotel staff will have more time to...
The Leading Hotels of the World choose Mews as an official partner
There are few things more exciting in the world of hospitality when two of the most exciting brands get together, and that’s exactly what happened...
Living with staff shortages: how to run a property with a reduced team
Unless you’ve been living under a rock blessed with an abundance of eager workers, you’ll have noticed that there’s a hospitality shortage right now....
Unfold unpacked: build your perfect tech stack
With so much hospitality tech around, it can be difficult to know where to start. But it’s not something you can afford to ignore: building a...
January’s new Mews integrations
January can sometimes be a slow start to the year. We’re all still stuffed from the festive break and we need to remember exactly what it was we were...
What are the biggest security threats to hotel payments?
How secure are hotel payment systems? Safe hotel payment processing is key, and having a tool that maintains security as one of its top priorities is...
10 best measures and practices for online payments in hotels
Why are security best practices important for online payments? Due to the amount of sensitive data that hotels manage on a regular basis, the...
What are the hotel payment tools with the biggest variety of payment options?
Best hotel payment tools that accept a variety of payment options The more you can cater to a diverse guest profile, the more you will be able to...
Unfold unpacked: our vision for hospitality
The age of the subscription model “Lea Hickman was a product manager at Adobe,” explains Aldair, “who came up with what seemed a crazy idea at the...
How to book a hotel without using a credit card?
Why do hotels require you to use a credit card when booking? Hotels often require guests to book a room with a credit card because it’s more secure....
Why should your hotel use a smart payment system?
What is a smart payment system? A smart payment system is a way of integrating the latest technology into your payment process. It integrates with a...
5 essential features of an automated hotel payment system
What to look for when choosing an automated hotel payment system Choosing an automated hotel payment system is no easy task, and that’s why we’re...
Rethinking spaces with Mews: long stay accommodation
Long stays have become one of the biggest trends in hospitality during the last two years. In their Report on Travel & Living, Airbnb mentions the...
Unfold unpacked: winning the booking
Session three of Mews Unfold was a deep dive into Winning the Booking: Industry Forecasts. Our expert panel considered important questions about...
How to reduce your hotel's OTA commissions
Oh no, not another blog about OTAs, I hear you cry. Well, yes. And with good reason. Under 30s make over 80% of their travel bookings online, with...
Becoming a product-led business: tips from a CPO
After I started mentoring on Plato HQ, I realized how many companies forget why they exist. If I ask mentees to describe their company’s vision, many...
(Re)building product teams: insights from recent recruitment
The hospitality industry was one of the hardest hit during the 2020 lockdowns, and the effects of this are still being felt today, at the end of...
How to automate the hotel customer journey to increase guest loyalty
What is the customer journey in the hotel industry? The customer journey in the hotel industry is very similar to the purchasing process that goes...
How can hotels generate more revenue from the pre-arrival stage?
What is the pre-arrival stage in hotels? The pre-arrival stage in hotels is usually the time between when a guest books and before they arrive at...
The power of context in product management
Everyone in the world of modern product management is talking about empowered product teams. Every reasonable company wants them, every product...
Unfold unpacked: rethinking the industry
Session two of Unfold was a discussion around Hospitality Tomorrow: Rethinking the Industry. We recruited four of the biggest brains we could find to...
The most important features of a hotel booking engine
Seven features every booking engine should have The best booking engines increasingly have an exhaustive list of features, and that’s why we’re here...
Unfold unpacked: five trends in hospitality
Mews Unfold 2021 may be over, but the insights live on. If you missed any of our two-day hospitality extravaganza, you can wipe away those tears:...
Rethinking spaces with Mews: parking
For a property to fully maximize its revenue, you need to utilize its space in the most efficient way. This sounds simple, but historically it hasn’t...
The rise of digital nomads: remote work and changing travel patterns
I’d be very surprised if this is the first time you’re hearing about digital nomads. Just like hybrid working, staycations, and all things...
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