Technology

Technology 19 Dec 2024

How the best hotel technology creates more human experiences

6 ways that hotel technology creates human experiences Our vision of hospitality is one where staff can focus on creating meaningful moments with guests, rather than getting...

Technology 22 Nov 2024

How automation drives hotel efficiency | WestCord Hotels and Flexkeeping

If you’ve ever wondered how your hotel’s operations could be smoother, faster and more efficient, you’ll enjoy the latest episode of Mews Coffee...

Industry trends 14 Nov 2024

10 ways to protect your hotel from phishing attempts

What are phishing attacks? Phishing is a type of cybercrime that involves tricking people into giving away sensitive data or installing malware....

Industry trends 2 Oct 2024

Don’t overlook these 8 hospitality IT metrics – your hotel’s future depends on..

The shift in IT priorities There’s been a significant shift in the priorities of IT management in recent years. A study by Hospitality Technology...

Technology 17 Sep 2024

7 simple ways to keep your hospitality accounts secure

How to keep your hospitality accounts secure The key to security is being proactive – don't wait until you have a potential breach to act. If you...

Technology 27 Aug 2024

10 tips to get the best out of your cloud-native PMS – and 10 things to avoid

10 tips to get the best out of your cloud-native PMS This list will help you make the most of a cloud-native PMS, helping to ensure you get the...

Technology 5 Jul 2024

How is technology improving security in the hotel industry?

Technologies that are improving hotel security Technology helps hotels to improve security in many ways. To learn more, check out the biggest...

Technology 4 Jul 2024

The future of hotel housekeeping technology

The housekeeping department The housekeeping department is at the heart of your hotel operations. They clean guest rooms, public areas and...

Technology 1 Jul 2024

Lessons from gaming: what can hospitality learn from video games?

The power of customization In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players...

Technology 1 Jul 2024

Keyless entry systems for hotels in 2024

The benefits of keyless entry for hotels Keyless entry systems for hotels bring countless opportunities that every hotel can benefit from. These...

Industry trends 7 Jun 2024

Data and revenue insights from Unfold 2024

Current trends in the hospitality revenue space Without further ado, here are some of our favorite revenue insights from Lighthouse, iDeas, Atomize,...

Industry trends 7 Jun 2024

Operational insights from Unfold 2024

Stay innovative Innovation in hospitality is about pushing boundaries to deliver a superior guest experience. Mick Vazquez, Senior Application...

Industry trends 7 Jun 2024

Hospitality industry insights from Unfold 2024

What does transformational hospitality look like? By focusing on the following areas, the hospitality industry can enhance guest experiences, build...

Technology 5 Jun 2024

How to extinguish hospitality burnout

Shared responsibility Before I get into some of the specifics, I think it’s worth highlighting that managing burnout is a shared responsibility. As...

Technology 4 Jun 2024

What you need to know about mobile check-in for hotels

What is mobile check-in for hotels? Mobile check-in for hotels is technology that allows hotels to send guests a link via an app or email to check in...

Industry trends 28 May 2024

25 most important hotel technology trends in 2024

What is hotel technology? Hotel technology covers the many tools and systems designed to help hotels operate smoothly and meet their goals. These...

Technology 1 May 2024

The friction fiction

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the...

Technology 9 Apr 2024

8 functions of a good property management system

8 functions to look for in a property management system If you're unsure what a PMS is and what it does, you may not understand why you need one or...

Industry trends 2 Apr 2024

How AI is already shaping hospitality

7 ways AI is shaping hospitality Guests are using AI today Open AI launched ChatGPT in November 2022. In March of the following year, Expedia and...

Industry trends 25 Mar 2024

Mews Coffee Corner: a fun space for hospitality insights

Brewing ideas and insights This isn't just another webinar or podcast series. Mews Coffee Corner is a space where ideas percolate, opinions are...

Technology 14 Mar 2024

What technology is used in smart hotels?

What are smart hotels? The term "smart" is now used in many industries to describe technology that acts smartly, like humans. In a smart hotel,...

Technology 7 Mar 2024

How are hotel robots transforming hospitality?

What are hotel robots? A hotel robot is a device that can carry out tasks to ease the workload and improve hotel operations. It empowers your hotel...

Technology 14 Feb 2024

How is artificial intelligence revolutionizing the hotel industry?

Technology 1 Feb 2024

How does a hotel key card work, and which one is the best for you?

What is a hotel key card? A hotel key card has a magnetic stripe, works with Near-Field Communication (NFC) technology, or is embedded with an RFID...

Technology 18 Jan 2024

The modern hospitality landscape: understanding the hotel tech stack

Essential components of a hotel tech stack So, you may be wondering: what are the essential components of a hotel tech stack? They should...

Industry trends 15 Jan 2024

Essential hotel metrics for General Managers

The must-track areas for hotel metrics There’s a tendency to obsess over a few traditional hospitality metrics. We don’t want to name names, but...

Industry trends 19 Dec 2023

Hospitality Insights: 2023 recap and 2024 predictions, part two

Welcome to part two of Mews Hospitality Insights.We hope you enjoyed part one, wherethe star-studdedcast from Microsoft, Lamington Group, Generator /...

Industry trends 19 Dec 2023

Hospitality Insights: 2023 recap and 2024 predictions, part one

Matt Welle, CEO, Mews What are Matt’s learnings from 2023?

Technology 19 Dec 2023

Immersive technology in hotels: revolutionizing guest experiences

Understanding the impact of immersive tech on hospitality Differentiation lies at the heart of a hotel's success. Immersive tech can redefine how...

Technology 27 Nov 2023

How to excel in the evolving world of serviced apartments

It’s a very interesting time to run a serviced apartment or aparthotel brand. This type of blended accommodation sits right in the sweet spot of the...