Data has revolutionized the hospitality industry as much as any other. With the right metrics at your disposal, you can gain a deeper understanding of your successes and failures, then refine your business strategy to drive better results.
If you're new to hotel data analytics, you might be wondering, "What is RevPAR in hotel management?" It's one of the most widely used metrics in the industry, measuring your revenue per available room.
This article explores RevPAR, but there are also other guest-centric metrics that hoteliers can use to measure success. If you'd like to learn more about these, download our free Metrics that Matter report.
Table of contents
What is RevPAR in hotels (revenue per available room)?
Your RevPAR informs you about your most profitable periods and the most in-demand rooms. It helps clarify the inventory you can expect from month to month and guides your booking numbers. It also serves as a basis for other revenue formulas. There are some things TripAdvisor can't achieve, and a balanced RevPAR is one of them.
In contrast, your RevPAR Index measures your revenue per available room in comparison to other hotels. It can serve as the core of your competitive analysis or simply as a market trend indicator.
The calculation works alongside your average occupancy rate, which measures your sales performance. Add your market penetration index, and you'll have a comprehensive understanding of your hotel turnover. These metrics work together to create a three-dimensional view of your business. Knowledge and success are inextricably linked, so start crunching those numbers.
Why is RevPAR important in the hotel industry?
With your revenue and seasonal performance data in hand, you can plan marketing drives for your quiet periods and improve your inventory management during busy seasons. This metric assesses how well you can fill vacant rooms every week of the year, allowing you to price them accurately. When your RevPAR rises, your room prices should also increase.
Pricing isn't RevPAR's only superpower. It's essentially a measure of supply and demand, and prices don't always need to drop to balance it out. If you can push your demand high enough, you won't need to decrease your rates. When you hit a low-demand season, it's time to start working on your social media outreach, special offers and other sales strategies.
If you run a property group, your revenue and seasonal performance figures will also inform your expansion decisions, locations, and room choices. While the metric can't provide flawless insight into new territories, it's a good general indicator of what you can expect.
How to calculate the RevPAR?
To calculate RevPAR, simply multiply your average daily rate (ADR) by your occupancy rate.
RevPAR = ADR x Occupancy Rate
In this equation, ADR = Average Daily Rate. It can be calculated by dividing the total room revenue by the number of rooms sold. Occupancy rate, on the other hand, is the number of rooms that are occupied during a certain period, expressed as a percentage.
Say you have an occupancy of 80%, and an ADR of €100 – your RevPAR will be €80.
Alternatively, you can divide the number of available rooms in your property by total revenue from that night (or specified time), and you will get the same number.
RevPAR = Total Room Revenue / Total Number of Available Rooms
In this example, if you have 100 rooms, 80% occupancy means 80 rooms are occupied. Multiple that by 100 (€100 per room) and that’s €8,000 total room revenue. Divide that by the number of rooms available (100) and there’s your RevPAR: €80.
What is the RevPAR index?
RevPAR index is a key performance metric used to understand how well a hotel is performing relative to its peers. This metric is compared against a benchmark or a hotel’s comp set.
Why is the RevPAR index important?
The RevPAR index provides a clear benchmark for comparing a hotel’s performance with competitors or a specific market segment. It helps assess how well a hotel is maximizing its RevPAR compared to its competitors, providing insights into its market position.
By tracking RevPAR index trends over time, hoteliers can pinpoint opportunities or identify areas where they may be losing market share. Understanding this metric allows you to devise strategies that drive growth and profitability more effectively.
How to calculate the RevPAR index?
RevPAR Index = (Hotel’s RevPAR/ Market RevPAR) x 100
In this calculation, a hotel’s RevPAR represents the Revenue per Available Room generated during a specific period. The Market RevPAR, on the other hand, refers to the average RevPAR for a particular market segment or comp set over the same period, expressed as a percentage.
To calculate the RevPAR index (also known as revenue generating index or RGI), divide your hotel's RevPAR by the RevPAR of your comparator set, then multiply the result by 100.
A result exceeding 100 indicates that you are outperforming the expected market share, whereas a result below 100 suggests that your competitors are performing better.
For example, suppose you have selected 20 similar hotels for benchmarking, and their average RevPAR is €60. If your hotel's RevPAR is €80, the RevPAR index calculation would be (80 / 60) * 100 = 133, indicating a strong performance.
Tips when calculating the RevPAR in hotels
There are several tips to keep in mind when calculating RevPAR.
Choose a consistent time frame
Ensure that the time frame you choose is consistent – daily, weekly, monthly, quarterly or annually. Once you choose a time frame, stick with it, otherwise you will have inconsistent results.
Calculate revenue accurately
Include all revenue obtained from room sales – room rates, additional charges, fees and fees. However, you should exclude revenue from other sources, like food and beverage and amenities, as it’s not applicable to this calculation.
Monitor regularly
When you regularly monitor RevPAR performance, you can proactively identify trends, patterns and areas for improvement.
Include No-Shows
Include revenue from no-shows to ensure an accurate reflection of potential revenue.
Availability
Be sure to include the total number of rooms available during a specific time frame, excluding rooms that are out of service.
How to increase and improve your revenue per available room score
Your revenue per available room index is more than just a measure of your occupancy rates and profits. Like a thermometer, it also gauges your marketing successes, booking strategies, pricing efficacy, and direct sales efforts. Low results could indicate poor planning, subpar business performance, or ineffective revenue management. To boost your statistics, you have a few options available.
1. Differentiate
If you're operating alongside a direct competitor who shares your brand position, your score is unlikely to reflect your goals. It might be time to establish a more unique and compelling identity. However, don't neglect service excellence. A smile can be a powerful differentiator.
2. Choose different pricing strategies for high and low periods
Channel managers and AI tools can help you set the right prices for every client and season. Don’t assume you must decrease your prices to drive demand. In some cases, you might need to charge more during the low season.
3. Do competitive analysis
Assess your rivals' pricing and demand to raise your ADR and determine the market's optimal rates. If your ADR is poor, improving your revenue per room will be challenging. You need a holistic approach that addresses more than just demand.
4. Rebalance your pricing
If you adjust your rates based on your occupancy percentage as each day progresses, every payment you receive will be strategically calculated. Prices can be automatically decreased as the evening draws nearer. When the low season approaches, it's time to dedicate more hours to your direct sales. This can be done manually or via automated booking engines.
5. Work harder at decreasing your cancellation rates
A non-refundable reservation policy can extend those ratings farther than they typically go. You could also structure your room rates based on the length of stay to encourage visitors to plan longer visits.
6. Reduce your expenses
The less you earn, the less you can afford, so reduce your expenses in accordance with low-demand periods. You can adjust your in-house team size, streamline or outsource housekeeping during low season, and relying on smart technology to reduce energy costs.
7. Establish minimum length stays
Charging less for longer stays or implementing a minimum stay policy can have a drastic effect on your RevPAR. Alternatively, motivate your guests to stay longer by offering special tourism-related packages. Hotels aren't the only businesses to suffer during low-demand periods, so this is an excellent opportunity to form partnerships with other companies that operate in your niche.
8. Use indirect strategies
Indirect drivers are significant. Simply improving your responsiveness to reviews and social media queries can boost your booking rates. Additionally, creating a loyalty program can help fill rooms during low-demand periods.
What are the alternatives to RevPAR
There are also several metrics that can provide complementary insights to RevPAR to better understand performance, identify areas needing improvement and make more strategic decisions. While this is not a comprehensive list, these metrics can help inform your revenue management strategies.
TRevPAR
TRevPAR or Total Revenue per Available Room includes room revenue as well as revenue from other departments, providing a more comprehensive overview of revenue generation.
NRevPAR
Net Revenue per Available Room (NRevPAR) excludes distribution costs such as fees associated with OTAs, channel managers, or other distribution expenses. It provides a clearer picture of the actual revenue generated after accounting for distribution-related expenses.
Average Daily Rate
While ADR is a significant component in calculating RevPAR, it independently offers valuable insight into the average rate at which rooms were sold during a specific period. This metric helps assess the effectiveness of pricing strategies deployed by the hotel.
RevPOR
RevPOR (Revenue per Occupied Room) helps hoteliers understand the revenue generated from occupied rooms, excluding revenue from unoccupied ones. This metric provides a clearer idea of the potential revenue that can be generated per occupied room, focusing on the rooms that are contributing directly to revenue generation.
Conclusion
Getting through low-demand periods can feel like trying to run through mud. Analytics to the rescue – data can highligh aspects you may have overlooked before. It's possible to take full control of your supply curve – all you need are a few good strategies to complement your metrics.
Treat your RevPAR metric with the respect it deserves, and your hotel can become nimble enough to leap over those tough seasonal slumps.
Download our guide The new generation of hotel metrics
RevPAR, while important and widely used in the industry, is not the only measure of performance and can be somewhat narrow in scope.
The Metrics that Matter is our guide to the new generation of hotel metrics. It explores how measures like RevPAG, TRevPAR, and true occupancy can provide more insightful performance indicators and ultimately encourage greater growth.
Author
Eva Lacalle
Eva has over a decade of international experience in marketing, communication, events and digital marketing. When she's not at work, she's probably surfing, dancing, or exploring the world.
Matt Talks – video series
Download now
Hospitality hot takes straight to your inbox
Sign up to our monthly newsletter for industry insights, product news, partner updates and more.