Mews boosts front desk staff efficiency by 24%

Revenue. Efficiency. Modern capabilities. According to the global research firm IDC, Mews customers using our embedded payments platform are seeing measurable gains across all three. Download the report to get the full lowdown.
Business value of Mews whitepaper

Why use Mews Payments?

  • 31% decrease manual human error
  • 7.3% increase average daily rate
  • 24% increase front desk staff efficiency

Mews with Mews Payments

With its embedded payment platform, Mews is revolutionizing hospitality operations and driving significant benefits for customers. By automating manual tasks, Mews Payments allows customers to maximize the benefits of Mews PMS:

  • No risky manual card entry
  • No arduous nightly audit
  • No need for guests to present their cards for every purchase
  • No handling of sensitive data by staff
  • No awkward upsell conversations by staff

What customers say about Mews

"With Mews, once a guest selects additional breakfast, bike rental, or a bottle of wine in the room, it is automatically processed in the system and there’s no manual work at all."

“We have this wonderful functionality of running payments as well as authorizations on credit cards automatically, so that really helps my night audit team to process costs themselves.”

"I would say they have at least 30-40% more time for the guests now, especially when guests checking in online only takes 30 seconds."

"Mews makes accounting much more efficient for this team. Reconciliation is very easy now. It is much easier to track payments and reconcile."

Read the full IDC white paper

  • Hear what real customers had to say about Mews
  • Discover the average payback period for the customers interviewed by IDC
  • See how much customers save on third-party fees
  • Find out how much extra revenue customers earned since using Mews