Alternative accomodation

Serviced apartment management software

Serviced apartment operations, simplified

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Longer stays, less admin. Manage rates and reservations, revenue and reporting, payments and performance for your serviced apartments more efficiently. Mews makes it simple to deliver the experiences guests expect and maximize profit. 

Trusted by serviced apartments and aparthotels around the world 

The Social Hub
Good Hotel - EN
The Laundry Rooms - Canada
Leven Manchester - EN
The Neighborhood Hotel - US
The Dylan – EN
Locale Apartments - USA
Les Rouches Rouges
Finn Lough hotel - EN

Top reasons to move your serviced apartment PMS to Mews 

Services apartments face a unique set of operational needs and challenges. Our digital solutions give you the technology you need to curate seamless stays, whether for days or months. 

01

Cloud-native

Don’t waste time and money installing and maintaining on-site servers or struggling to optimize your tech stack. Manage operations from anywhere with a true cloud solution. 

02

Long- and short-stay

Handle all types of stays with ease, thanks to flexible reservation and billing functionality designed to meet the changing needs of today’s guests.  

03

Contactless solutions 

No onsite staff? No problem. Empower guests with a fully digital guest journey including check-in, payments and check-out. 

04

Centralization capabilities 

Manage multiple properties from a central platform for better oversight, centralized rate and user management, faster reporting and easy user access administration. 

Long-stay or short-stay, streamline your operations

Most property management systems work for long-stay or short-stay. But that restricts your bookings. That's why Mews gives you more ways to manage reservations for your serviced apartments. 

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Flexible, direct booking

Accept reservations for any length of stay – a night, a week, a month, a school semester or more – directly on your site with the high-converting Mews Booking Engine. Save on OTA fees and improve the guest experience at the same time.

Long-stays made easy

Take the challenge out of managing long stays with a user-friendly monthly reservation timeline. Need a different view? Just toggle to day or hourly views. Always know who's coming and going, and if needed, adjust bookings with a drag and drop. 

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Tech that adapts to your brand

Stand out from the competition with the freedom to add custom or third-party integrations, and design the system you need. Whether you want to build a community, attract students or bring in digital nomads, Mews lets you optimize your operations to fit your vision.  

Operate more efficiently

No onsite staff? No problem. Time-saving automation enables you to run lean while self-service solutions give guests the freedom to check in, check out, and communicate with you as they please.

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“We were looking for anything but the legacy systems on the market today. We landed on Mews because of the open API, the willingness and ability to scale and ‘bolt on' other white-label solutions.” 
Machefert 1-1
serviced apartment booking software

Maximize revenue and save time across your portfolio 

From single apartment buildings to international groups, Mews is a powerful, proven solution for serviced apartment operations.  

About Mews Multi-Property 
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Flexible rate management 

Mews lets you set rates by space type, time (day, night, hourly, monthly) and even by age. For long stays, charge partial months pro-rata so guests pay for the exact duration of their stay.
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Corporate management and billing 

Issue invoices to business and corporate customers, easily move bills from a guest to a company profile, and track all company bills in one place. 
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Centralized operations 

Manage your entire portfolio from a single, centralized platform and benefit from huge time savings thanks to bulk rate management, one-click data sharing, SSO and more. 

Insights for success

Read the stories from Mews serviced apartment customers

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Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

Book a demo

FAQs

What are serviced apartments?

Serviced apartments, which may also be referred to as aparthotels or extended stay hotels, are furnished apartments that can be rented on a nightly basis or for longer periods. They generally include a kitchen or kitchenette, a living space, a sleeping area, a full bathroom, and may include housekeeping and laundry machines.

Serviced apartments are commonly used by people traveling for business or by tourists looking for more of a complete environment than a standard hotel room and bathroom. Extended stays are growing in popularity with digital nomads and people looking for a community feel when they’re away from home.

What unique features does a serviced apartment need in a PMS?

A PMS is used to manage the operations of a serviced apartment property. Given that guests often book a longer length of stay than in a traditional hotel, the PMS used by extended stay hotels should make it just as easy for a guest to book for a few months as for a few nights, and the management of the longer stays should be simple as well.

Additionally, given the interest in this segment of travelers to be able to work from the location where they’re staying, the property should be able to sell co-working spaces by the hour or the day or even monthly memberships for different spaces around the property.

The PMS should also be flexible enough to make it integration of third-party applications seamless to connect apps for housekeeping management, guest services and smart technology.

What makes Mews better for serviced apartments?

With Mews Spaces, guests can book their accommodation for months as easily as they would reserve a few nights.

As a cloud-native platform, Mews is fast, integrated and secure. On top of that, our intuitive interface makes learning Mews so easy that anyone can get comfortable with it in a few days – even new staff who have no hospitality experience. We also provide digital solutions like a self-service kiosk for check-in and out, online check-in and out, and direct chat to save staff hours every week and easily manage the check-in and check-out for large groups.

Aparthotels often have diverse room types and amenities. Mews allows you to easily enter different room types and rate manage them all separately to help you maximize revenue.

Is a cloud-native PMS the same as a cloud-based PMS?

Many property management systems that market to aparthotels are described as cloud-based. Often, though, these are cloud adaptations of traditional, on-premises (server-based) systems. A cloud-native property management system, like Mews, is built from the start as a cloud technology. This distinction is crucial because it ensures that users can the full power of the platform and benefit from enhanced speed and security.

What are other property types similar to serviced apartments that can benefit from Mews?

Some similar examples of extended-stay apartments that can manage their operations and guest experience with Mews include student accommodations, retirement homes and hybrid properties that offer long- and short-stay bookings as a way to diversify revenue and manage through seasonal highs and lows.