Small hotel management software

Elevate the small hotel experience

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Modernize your small hotel operations with Mews PMS. Reach the right guests, automate manual tasks and enjoy total flexibility to focus on running your property your way. 

Trusted by boutique hotels around the world

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Power, simplicity and flexibility in one

Embrace a simple to learn, simpler to use hospitality platform that helps you keep pace with changing business needs and guest expectations, making it easier than ever to run your hotel. 

Accessible anytime, anywhere

Quickly find everything you need to run your property without the need to be there. With a cloud-native platform, simply log into Mews PMS from your phone, tablet or laptop, anytime, anywhere.

Tailors to your brand

Choose from over 1,000 integrations to explore – from AI tools to accounting software (think of them like apps on a smartphone) – and fully customize your platform to fit your needs.

Boosts occupancy

With a direct connection to Booking.com and Expedia, any prices, restrictions, or availability in your PMS update in real-time, helping you fill rooms faster while reducing overbooking.

Easy to learn

An intuitive interface, sleek dashboards and role-based e-learning means even staff who are new to hospitality can learn how to use the system in just a few days.

Automate your operations

Put an end to repetitive, time-consuming tasks and let your team focus on what really matters. With automation handling the manual work, you can bring the human touch to hospitality.

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Reservation management

Make reservation management simple with a clear, at-a-glance view of who’s coming and going and use smart features designed to optimize occupancy and uncover opportunities. 

  • Optimize room assignments with one click
  • Toggle between views: day, week or month 
  • See short- and long-stay reservations in one timeline 

Rate management

Whether it’s room prices, products or other spaces, easily adjust and optimize your rates to increase incremental revenue, respond to demand and attract more customers, like families.

  • Set rates on factors like length of stay or day of the week
  • Grow key segments with flexible pricing 
  • Respond to demand automatically
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Housekeeping management

Swiftly track the status of rooms and share updates in real-time - without the need for trips back and forth to the front desk by housekeeping. 

  • Real-time updates from mobile devices 
  • Smart scheduling for prioritization 
  • In-app messaging improves task assignment 

Give guests a one-of-a-kind experience

The best technology is built to adapt to your property’s (and your guests’) evolving needs. That means delivering fast, digital experiences that put your guests in the driver’s seat.

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User-friendly booking engine

Make booking a room directly on your site fast and easy. With an embedded booking engine guests can easily select dates, see room choices, plus products or services to enhance their stay – all in a matter of minutes.
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Self-serve kiosks

There’s no worse first impression than a flustered front desk and long lines. With personalized self-serve kiosks, guests can check in, check out and settle their bill in their own time.
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Mobile solutions

Advance your customer service and connect with guests through mobile solutions. Let them check-in from anywhere, request room service, and message with reception, all from their own devices.  
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Secure, easy, embedded payments

Tap into Mews Payments for a fully embedded solution that saves time, lowers costs, and enhances revenue – all while giving guests a fast and frictionless experience. Our CEO, Matt, tells it best. Take a listen to Matt Talks.

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Save time through automation

Mews customers save up to 10 hours per week. That's less time asking for payments and punching numbers, and more time sparking meaningful interactions with guests.
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Secure property and guest data

Whether a guest pays online or on-site with Mews Terminals, card information is automatically tokenized and stored securely on their profile, ready to be used for future payments without needing a card present.
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Give guests more ways to pay

Meet your guest's payment preferences with multiple ways to pay – from in-person to contactless – at every stage of their journey from booking and beyond.
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Boost accuracy and reporting

With payments automatically processed in the PMS, you can expect real-time overviews, centralized reconciliation and tailored payment reports.

More ways to make
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Direct bookings

Why pay OTA fees for your bookings? Give your guests a seamless way to book directly on your site, along with personalized services that enhance their stay and help your revenue grow. 

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Revenue-generating add-ons

Whether it's through direct bookings, self-service, or chat messaging, offer guests extra value with tailored add-ons at the right touchpoints throughout their stay. 

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Monetize every space

Your hotel is more than rooms. Treat every space or service - like parking spots, meeting rooms, and event spaces – the same as stays. Managed on one platform, by the hour, day or month.

Small hotel successes

Read the stories from Mews customers.

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Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

Book a demo

FAQs

What is hotel management software for small hotels?

Hotel management software for small hotels is a type of property management system (PMS) designed to streamline daily operations, improve the guest experience and reduce manual work. It centralizes key tasks like reservations, billing, housekeeping and guest communication in one platform, making it easier for owner-operators and smaller teams to manage their properties efficiently.

What can a small hotel PMS do for your property?

A small hotel PMS helps you automate repetitive tasks, track occupancy and revenue in real time and offer a smoother, more personalized guest journey. From handling check-ins and payments to assigning rooms and managing housekeeping, a PMS gives you better control over your operations while saving time for your team.

What are the benefits of small hotel management software?

With the right hotel software, small properties can compete with larger hotels by operating more efficiently and providing a high-quality guest experience. Benefits include faster check-in processes, automated payments and invoicing, improved housekeeping coordination and easier upselling of extras like early check-in or parking. It also helps you manage availability and rates across channels, reducing overbookings and maximizing revenue.

What is the best small hotel software?

The best hotel software for small hotels is flexible, easy to use and built to scale with your business. Mews offers a cloud-based PMS that simplifies every part of small hotel operations, from reservations to housekeeping. Whether you’re managing a boutique hotel, a B&B or a small group of properties, Mews helps you deliver seamless service while boosting productivity and revenue.

Can I manage my small hotel remotely with cloud-based software?

Yes. Cloud-based hotel management software lets you run your property from anywhere with an internet connection. Whether you're on-site, working from home or traveling, you can check reservations, update availability, respond to guest messages and monitor performance in real time. This level of flexibility is especially useful for small hotels with lean teams or owner-operators who wear many hats.