Virtual concierge software
Digital services guests will love
Today’s digital generation wants to be able to self-serve. Mews lets you offer them the quick, contactless, mobile solutions your guests have come to expect.
Benefits of Guest Portal
Efficient
Online check-in and fast direct messaging save time for staff and guests.
Revenue-generating
Let technology offer upsells to guests so you staff don't have to.
Simple
No download required; just a link is all guests need to check in and out.
Guest-centric
Put guests in control with contactless options for those who want them.
Say good-bye to check-in queues
No waiting required
Everything is easier when guests can check in on a mobile device. And by adding details before arrival, they can just get a key and go.
Digital signature
No printing physical cards and no time spent standing in line to sign. It’s all fast, efficient and digital.
Online payments
Guests can input all their payment information ahead of time and not have to worry about dealing with their payment on arrival.
58%
online check-in rate
The Gate Cornwall
The Gate Cornwall
Boost revenue with digital upsells
Put products and services in front of guests during online check-in (instead of relying on awkward conversations with staff) and make the sale feel natural. From a bottle of wine to parking, make the purchase seamless and watch your revenue grow.
Room upgrades
Service upsells
Product offer
$55
average added value through online check-in upsells. The Local House
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Connect with guests - from wherever they are
Real-time messaging that goes straight to reception makes it easy for guests to get their questions answered – and for staff to provide information without changing their screens.
Real time
No app required
Ease staff communication
“We appreciate how Mews empowers us to focus on customer care, as making a genuine connection with our guests is what’s really important for us.”
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Faster, easier check-out
No delays. No waiting. Mews lets guests schedule check-out time so they can walk out without stopping at a reception desk or kiosk. And once they verify and settle their final bill, an email with their settlement is sent automatically.
Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?