Culture

What’s it like to work at Mews?

Every company has a culture. Parts of this culture is made tangible through actions and programs, but some of it is harder to articulate. It’s more of a feeling. Keep scrolling and we’ll do our best to put into words the unique culture we have at Mews.

View open roles

Mews culture
in a nutshell

Ask anyone at Mews to describe our culture, and you’re likely to get hundreds of different versions of the same answer. We’re open. We’re direct but we’re playful. We’re in love with working hard but also smart. We’re a friendly bunch who have each other's backs, and we leave our egos at the door. In fact, we have Constitution dedicated to the core principles that drive us.

Our culture is our success. Like a high-performing sports team, everyone has a crucial role to play and each one is equal in importance. No stars, no divas.

Look around our website and social channels. Get to know us and our values. But don’t just take our word for it: see what others have to say on Glassdoor, both about applying for Mews and working here. We're a Glassdoor OpenCompany after all, we take transparency seriously.

We have a bold vision and a genuine passion to make hospitality better, and we’re looking for people who share our hard work and ambition.

Will you join us for the ride?

Leadership

The Mews leadership team comes from a diverse background of hospitality, tech, start-ups and beyond, but what they have in common is passion, expertise, and ambition. They set not only the direction of the company, but the tone. There are no ivory towers or locked doors: each of them is just a Slack message away, always happy to talk and collaborate.

1/9

Richard Valtr, Founder

Richard founded Mews in 2012 and has since become one of hospitality's true innovators and thought leaders, not to mention one of the most dashing.

Matt Welle,
Chief Executive Officer

After years in the trenches of hospitality, Matt co-founded Mews in 2012. Since then, he's been our fearless CEO, leading the company and the industry forward.

Leah Anathan,
Chief Marketing Officer

Unofficial Mews CTO (Chief Talking Officer), Leah has a wealth of experience in leading global marketing teams and driving brand development and success.

Greg Naidoo, Chief Evangelist & Development Officer

Greg joined Mews in 2016 and has since become totemic for Mewsers and Mews customers alike. He has overcome crippling shyness *cough* to spread the word of Mews far and wide.

Naomi Trickey,
Chief People Officer

Why does Mews keep winning awards like Best Place to Work? In large part because Naomi and her People Team work tirelessly to foster an open, inclusive and inspiring workplace.

Pepa Starýchfojtů,
CPTO (Chief Product and Technology Officer)

Pepa's origin story is an inspiring one: he joined Mews as a humble backend developer and with nothing but hard work and prodigious talent, worked his way through the ranks to lead our tech team.

Daniel Ahremark,
Chief Financial Officer

Daniel brought a wealth of fintech experience to Mews following roles at the likes of PayPal and iZettle. Now he heads our finance team in spearheading the financial growth of the business.

Michael Wesner,
Chief Commercial Officer

Michael has led a number of hospitality tech companies to success, and since joining Mews in 2021 has brought focus and smarts to our sales operation.

Paul Mooney,
Chief Customer Officer

Mews customers are pretty special, which requires a pretty special person to champion them. Enter Paul, whose mission is to empower our hoteliers and help them to even greater successes.

Our values

At the heart of Mews culture are our five core values. They’re a distillation of how we work and how we interact with each other, and they’re what we look for in every potential new Mewser.

Ambitious

We believe that great technology can make the human experience better.

Resilient

We're tough. The workload might be heavy, but one foot in front of the other.

Curious

We read, we discover, we ask questions, we challenge assumptions.

Human

We will all make mistakes. The key is to learn, get feedback and improve.

Open

We share our experiences with one another. We believe in an open culture.

Diversity and inclusion

Reimagining the art of hospitality takes teams who represent our customers and users, who surface the best ideas because people feel safe and authentic, who are open to embracing different perspectives and trying new things. Our differences make Mews, and it is our goal to create an environment which welcomes people of all backgrounds and identities, making Mews a truly global, innovative, and exciting community to be part of.

Two Mews workers having a chat while seating in a sofa

Your new teammates

There are no better ambassadors for Mews than our very own Mewsers. Here are a handful of stories from people around the business.

See Mews teams

1/5

"Working at Mews, I truly feel that I’m a part of something bigger. I feel like I’m embodying our “Make things remarkable” mantra on a day-to-day basis which is something I’ve never experienced before – and being surrounded by such an awesome group of people doesn’t hurt either. I’m blessed to be a part of such a great company."

Watch the full story

Jeki Kasanga Customer Onboarding Team Lead, Customer Success team

"What I appreciate most about Mews is the trust and transparency. There's a great level of transparency in the business – strategy, objectives, metrics, and lessons learned. It's a continuously collaborative process where teams are trusted to autonomously contribute towards high-level objectives. At the same time, open communication across reporting lines and functions keeps everyone in sync and helps us understand how our work helps move Mews forward."

Watch the full story

Sylvia Tang Junior Product Manager, Product team

"I love the impact that I'm able to have at Mews. I feel truly empowered to not only influence my own workflows and projects, but to contribute to how the company operates and the decisions we make.

I love that suggestions are always valued, listened to, and often acted upon. All of that while working with some of the smartest and most inspiring people I have ever met."

Watch the full story

Louis Van Hyfte Customer Success Operations, Finance & Operations

"The collective ambition of Mewsers was very apparent to me straight away and you quickly understand this is a special place to work. We all have the desire to build something that's memorable and significant, for us as well as our users.

I love the desire to create equity and transparency in Mews. As everyone gets equity in the company, it creates an incredible level of ownership and investment in the work we are doing."

Watch the full story

James Mantle VP Talent Acquisition, People team

"From the first time I met the Mews team, you could feel the energy in the room. It was lively, there was laughter, and there was an enthusiasm and a freshness that made me think: this place is crazy and I like crazy! Mews is solving the right set of problems at the right time. Matt and Richard’s instincts ten years ago were spot on, so Mews isn’t just any other normal job opportunity. It’s probably the best job of my life."

Watch the full story

Leah Anathan Chief Marketing Officer, Marketing team

Corporate Social Responsibility (CSR)

We want to make the world a fairer, safer, and greener place to live in. Not just within our industry, but globally. The only way to get there is through meaningful action, which is why we’ve set up committees to tackle the three causes most important to us.

Climate justice

Our mission
Empowering hotels to combat climate change, to be more environmentally aware, and to engage with guests on these issues.

Who we work with
Hotels for Trees, Reused Remade

What we do
Provide paperless technology, encourage green hotel practices, plant trees, go carbon neutral

Furthering knowledge and education

Our mission
Creating life-changing opportunities for those in need around the world through education initiatives.

Who we work with
The Innocence Project, Save the Children, SOS Children’s Villages

What we do
Volunteer teaching, raising awareness, mentor programs, Mews internships

Helping the homeless and displaced

Our mission
Everyone deserves a home. Helping those on the street, on the move, or anyone in danger while making the world a little more hospitable.

Who we work with
The Salvation Army

What we do
Volunteering in shelters, donating clothes and office equipment, helping charities implement modern technology

Our 1% pledge

We’ve pledged 1% of our time and 1% of our product development towards these causes. It may not sound like a lot, but that’s over 6,000 hours every year and it ensures everyone at Mews is able to actively dedicate time and effort to something that truly matters.

"Ultimately, hospitality is about caring for people, and through these great causes we’re able to continue that mission. We have the passion and the technology to really make a difference and create a more hospitable world."

Matt Welle, CEO