Mews University
Empower your staff with education
Give your staff the confidence and the know-how to create remarkable guest experiences. Mews University helps your team learn Mews fast, letting them spend less time figuring out the software and more time with guests.
Benefits of Mews University
Mews University makes it easy to onboard and train new staff at any experience level, so you’re always prepared to provide quality service.
Self-guided
Whether you’re onboarding new hires or training tenured staff, give your employees the freedom to learn on their schedule, anytime, anywhere.
Cost-effective
New staff can train independently via the e-learning platform instead of relying on on-duty staff to take time away or reduce productivity.
Versatile
Interactive live courses, walk-throughs, videos, quizzes or hands-on practice? There's a mixture of educational styles to suit every learner.
Role-based programs
Master Mews in no time
Get new staff members up and running fast with role-based training included at no extra charge. Tailored learning paths help employees quickly become platform experts, building their confidence to jump right in and deliver exceptional guest experiences.
Quick and efficient courses
Your time is valuable. That's why Mews University role-based programs feature e-learning courses averaging less than 30 minutes each, with optional live sessions for additional learning.
Focused training
Mews University courses focus content on the top 90% of your tasks, leaving staff knowledgeable and confident.
Multi-lingual
We speak your language. Mews University courses are available in five core languages: English, French, Dutch, German and Spanish.
“Mews University is a fantastic resource. From my experience, someone’s satisfaction with software usually comes down to their knowledge of how to use it. So it’s in our best interest to make sure employees know as much about Mews as possible; and Mews University does that.”
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Designed for ease
Empower your staff
Did you know that positive onboarding experiences make employees 18x more committed to the company and 38% more effective at their job? Mews University gives your staff fun, job-specific training so they’ll feel well-equipped from the start.
Based on feedback
Your experience matters - and can guide future courses. Review and rate courses as you go so we can continue to improve.
Avoids staff overload
Self-guided courses mean staff can learn on their schedule and without the need for others to take time away from their daily roles to spend time training.
Reduces human error
Mistakes happen when staff don’t know how to use a system. Mews University makes sure staff know what they’re doing, limiting undertrained staff mistakes.
Don't just take it from us
Read the stories from Mews customers.
Marco Metge
Senior Director Operations, District Living
Aziz Chaer
Founder, Grend
Daniel Schleser
Expert Digital Hotel Processes & Customer Journey
Self-guided courses
Learn on your schedule
Expand your expertise whenever, wherever. All content is available online, so staff can learn at their own pace and pick up where they left off.
Flexible
Access content online on any device at any time. Even overnight staff can train during late-night hours or even remotely.
Self-paced
Everyone learns differently. And Mews University adapts. Our learning paths can be completed at the pace that works for each individual.
Optional live sessions
For those that want a little more help – or a little more feedback, we offer optional live courses with Mews experts for immediate assistance, answers and guidance.
Intuitive
Mews University is so easy to use that staff will know exactly how to progress and pick up where they left off without supervisor guidance.
Regularly updated
Keep up with product updates
Education doesn’t end with onboarding. Mews University is your single, up-to-date source for all the latest Mews product releases, services, and developments and how to master them.
Regularly updated
As new product features and capabilities are launched so are new Mews University courses. So you’re always trained on the newest user flows.
Reeducate and retrain
Mews University is your always-on, always-available guide. Whether it’s a refresh of courses you’ve taken or new courses to expand your learning, Mews University is here.
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Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?